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April 2024 by Jessica Kreml
We rented a pontoon boat with our family. The boats were clean and well taken care of. Everyone at H2O was friendly, helpful, and knowledgeable. A wonderful experience all around!
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November 2023 by Anthony Calabro
My close friends and I used Smoky Mountain H20 Sports for the Saturday of my Bachelor Party weekend and it was perfect. There were 10 of us, we booked a Tritoon in the first weekend of October. Although it was cold to begin with, the sun was shining after an hour or so. Our reservation was from 11:30-5:30 which was amazing. We were able to see the Smokies surrounding us, jump in the water, as well as bring coolers of our favorite drinks / snacks. All you have to do is watch a 10 minute video online for a quick quiz you take it when you check-in. Make sure you bring your IDs for whoever will be driving the boat! The front desk as well as the man who showed us the ins and outs of the boat were spectacular. The customer service was 10/10. Would highly recommend!
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October 2023 by Pam Hayden
Best day! So much beauty! What could be better???? Water and mountains in the same view!
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September 2023 by Bobbie Wright
Right on Douglas Lake, we rented kayaks, and it was a very easy process. This place is a hidden gem. Great service for a great price. Will definitely use them again. They also have jet skiis and boats to rent.
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August 2023 by erkshghs
Very friendly staff, and great experience on the lake. We rented a 115 HP pontoon and a tube. It was a blast! Now that we have some experience we will bump it up to the 150 HP next time! ?
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August 2023 by 63kirstenl
We rented a boat for a Bachelorette party. The staff was profesional, kind and patient. We got the boat quickly. The boat functioned perfectly with a Bluetooth speaker, clean leather seats, an anchor and the staff asked if we needed more life vests. Returning the boat was easy. Rent here.
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August 2023 by marksV9083IO
Everyone was very helpful and the 200hp pontoon was great! Our family thoroughly enjoyed our day together!
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August 2023 by Erika G
Smooth process all around-impressed with how organized everything was. Everyone was very friendly and helpful.
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August 2023 by JosephMichael1224
The entire experience was fantastic from booking it to the actual outting. Spencer and the rest of the team were great to deal with and helped give us an amazing experience and we will be sure to make it back here next year!!
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August 2023 by Chris Wallace
They were nice enough to reschedule our boat reservation for the following day due to rainy weather. The boat was clean and had no issues. You will be required to pay for the amount of gas you used which they take out of your deposit. In my case I had a pontoon boat for 10 hours and ended up paying $140. There is a restaurant on the lake that allows you to dock the boat and enjoy a drink or a meal.
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August 2023 by Bethany Rubio
We rented online after talking to the office. It was so very simple and straightforward. They were so nice and helpful we wanted to rent nowhere else! We had a group of 8 and our pontoon EXCEEDED our expectations and needs! We enjoyed the entire day on and in the beautiful waters of Douglas Lake! Everything was modern including the text reminders and emailed receipt! We would rent again from Smoky Mountain H2O! You should too!
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August 2023 by Tamber galloup
Had an amazing time on the jet ski. Every staff member we encountered was super friendly, professional, and very knowledgeable. They had an unusually hot busy day the day we were there, customers were getting antsy, pushy, and boarding boats before being told to, messing up the flow for others.... staffing all handled it well and didn't skip a beat. Very impressive team! Will def go with them again!
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August 2023 by Nathan Bond
Beautiful lake!Service here is awesome, and they are allways so helpful and attentive! No questions un-answered!Careful! The compartment we put our maps in and license flipped open, and the paper flew out!!!! Wasn't a big deal and was probably our fault for not closing properly!Come here for 1 hour or 6 to chill. Literally, you won't regret it!
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July 2023 by Nicole brawley
Highly recommend! We just happen to be in Tennessee the same time our friends were and we’re invited to tag along on their pontoon. We all had a blast tubing and playing in the water. Recommend renting your pontoon early, come afternoon more people get out.
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July 2023 by Heather Antinora
My husband and I had a blast roaming around on the jet skis for 4 hours! Our deck hand gave us a great tutorial and had us out on the water in no time. Douglas Lake is beautiful and there is so much to explore. Although the jet skis look a little banged up from previous riders they performed great. We even had our own little race on the lake and I won of course. Had my ski up to 48 mph. Jumping the waves from the boats is always a lot of fun. Would definitely come back and highly recommend!
