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September 2022 by Ashley Michelle (Awakening Amongst Allies)
This is the worst storage facility I have ever used. They are the most expensive in town and when the new owners took over the prices went even higher. There is NEVER ANYONE ON SITE. Today they made me wait for the maintance man from 830 in the morning until 3pm when it clearly states online they open at 830am...for them to remove an unwarrented lock from my unit. Also a friend of mine uses the same DAYTON TN location and when new management took over they cut off ALL OF HER VERY EXPENSIVE LOCKS (she rents 4 different units) and they refused to reimburse the cost. There isnt enough room for 2 vehicles to fit through the rows of units and very few places to turn around. The units flood with minimal rain and they cover no cost of damaged property. The only reason I even used them.is bc im moving and I needed a temp place to store my belongings but I can guarantee I will not use them again and I will never suggest them to anyone
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June 2022 by Jessica Moore
This place takes advantage of poor people. Do not rent from them.
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May 2022 by Lee Wright
I just spoke with Mrs Andrea I was needing some help setting up a payment schedule 2 prevent any further late fees in the future. She was polite informative funny and made the experience a pleasant and enjoyable one. Not 2 mention she clearly spoke English. I appreciate her and all of the upgrades that the ppl at StoreMark Self Storage have made at the Dayton TN location. I'd recommend them 2 all my friends n family.
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May 2022 by Ashley Copeland
This is the worst storage facility I have ever used. They are the most expensive in town and when the new owners took over the prices went even higher. There is NEVER ANYONE ON SITE. Today they made me wait for the maintance man from 830 in the morning until 3pm when it clearly states online they open at 830am...for them to remove an unwarrented lock from my unit. Also a friend of mine uses the same DAYTON TN location and when new management took over they cut off ALL OF HER VERY EXPENSIVE LOCKS (she rents 4 different units) and they refused to reimburse the cost. There isnt enough room for 2 vehicles to fit through the rows of units and very few places to turn around. The units flood with minimal rain and they cover no cost of damaged property. The only reason I even used them.is bc im moving and I needed a temp place to store my belongings but I can guarantee I will not use them again and I will never suggest them to anyone
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April 2022 by Holly Crump
DO NOT USE THIS COMPANY!!!!! JUST SAVE YOURSELF THE HEADACHE.I have never missed a payment or had any issues until this company purchased these units, and I've had my unit for 7-ish years. Right now I am unable to get into my unit after they put a lock on it meant for some other unit. I am also being told it will be Monday before they can have their lock off, today is Saturday. I need in it today... ummmm... not acceptable.
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April 2022 by Kristen Burton
We rented a storage unit on 3/19 and moved things into it on 3/20 I went to get something out on 3/28 and there was a different lock on it. I called them and was told that they threw out stuff out because they found someone that was homeless living in it. They never called, emailed, sent a letter or anything. 8 days and they just took everything we had in there.
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October 2021 by Josie Adams
They have no camera's. And if your stuff gets stolen they do not care. Do not go to this storage building! Unless you want to get robbed. Then you will be liable for the things they stole. This facility does not care about helping you and their camera system is a dummy camera system. The owner said that themself
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October 2021 by Jeanette Killian
Price went up. The drive around the storage building is horrible and there gofer rats in the units. Big rats! The road around the units are so bad.
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September 2021 by Michelle Tillman
Was late, made payment with late fee on a Friday and they still had their lock on my storage unit, my new payment isn't due for 4 days, and can't get in to it.
