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November 2023 by Junebug E.
When I review my receipt, there's usually an error of being charged twice or the price is more than it should of been. Customer service does correct it when I go back and tell them. I'm tired of having to do this. Meat and fish dept. smells bad. Floors are old and always look filthy. Trying to get through the aisles is usually a pain especially in the mornings, I understand product has to be placed but the blue shopper buggies on top of that can be a pain. Deli dept. use to be good but now I just feel like I'm a burden to be there basically for the rest of the store also. Now, the store has been rearranged after 30 years!?!? Self checkout for a few items is fine but a cart full it's ridiculous and pathetic. One or two cashiers being open is not enough!!!!!
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September 2023 by Anne D.
-Produce selection basically empty.-Had to hunt for a cart.-Worst bagging experience I've ever had at a grocery store. Either you go through the self-checkout, where there's basically no room to use your own bags, or you have the most inconsiderate bagger of all time--someone who put multiple cartons of milk and heavy items in one bag, filled the rest of the bags with single items (one bag for a bunch of bananas!) and then used an additional three plastic bags that were completely unnecessary. I will never use this Kroger again.
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March 2023 by Kelly Henley
Worst pharmacy, they profile patients, staff is extremely rude, & very uneducated!!!!
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March 2023 by love Arreola
(Translated by Google) It's a good place... You find things that you can't find in other places... And the pharmacy has friendly people(Original)Es un buen lugar... Encuentras cosas que en otros lugares no hay... Y la farmacia tiene personas amables
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December 2022 by Bill W.
Deli experience was not good, had to leave and go to competitor. I ordered pound of roast beef and deli associate brought out a well done end cut. When I said i didn't want that end cut and wanted a more medium rare piece. She explained she had to use this piece first. Sorry not what the customer wanted had to go elsewhere.
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May 2021 by Michael G.
Second time Kroger price sign is not honored. Yuengling advertised as "buy 2 or more $20.99". At checkout the price was $21.99. They claim they can't correct pricing on beer, "state law". Tennessee doesn't allow merchants to correct pricing errors???? Sounds fishy to me.
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October 2020 by andrew johnson
Always welcoming never rude, great shopping store!
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September 2019 by Jennifer Wilson
Store smelled aweful!!! Food out of date store was not clean. maybe time for a remodel here. will drive to Tullahoma kroger..
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August 2019 by Nancy Moore
Didn't get what I wanted
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February 2019 by Corey Simmons
Fuel points!! Awesome produce!
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November 2018 by Becky Tomes
fast friendly cashier and good sales
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October 2018 by Leigh Peterson
The employees that work at our local Kroger pharmacy are so rude and disrespectful. After doing business there for almost 20 years, my husband and I are both moving all of our prescriptions.
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July 2018 by Paula Franklin
Kroger of Decherd, absolutely hands down for going above and beyond to help my mother and my son get Prescription medicine at affordable *lower price than any other pharmacy within area* cost ... We will use Kroger from now on. Especially seeing as our regular Pharmacy *whom we always used for more than 20 yrs*¬refused, gave run around, excuses for not wanting to fill scripts.
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April 2018 by Patty Everette
Pure thievery at the pharmacy. With Good Rx my script was about $44. The next month they tried to charge me $678 and told me if I didn’t like it I could go somewhere else. Pure greed. Watch them with your discount cards and make sure they don’t lie to you too!
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March 2018 by Sarah Nicole Pearson
Will never spend another dollar at a Kroger. They treat their employees and customers like crud. Almost all of the items on the shelf are expired often.
