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September 2023 by Blake Franks
Treated me like a customer and not just another paycheck. Very good customer service and fixed my vehicle. Would recommend.
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September 2023 by L. R.
I had a great experience here! They listened to the description of what happened and what we thought was wrong, called the next morning to confirm our thoughts, quoted us a great price for the fan repair, and had the car ready the day after that. No attempts to upsell, no condescending attitudes, and no hassles! I will definitely recommend this shop to anyone in Dickson, TN or nearby.Service: Engine repair
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September 2023 by daves dead
These are the worst mechanics I have ever been to.I took my car in because it was making a loud noise. A mechanic diagnosed it and said he was sure it was the water pump that was shaking and making the noise because it wasn't secure.They said they replaced my water pump. As soon as I picked up my car and started to drive it away it was still making the same noise.I took it to two other mechanics that both immediately said it was the alternator that needed to be replaced. When I took it back and told them it was still making noise and that it was most likely the alternator they checked it out and agreed it was the alternator that needed to be replaced. They would not give me any money back although they admitted they gave me the wrong part and misdiagnosed the entire thing.the best they were willing to do was not charge me labor for replacing the alternator. Funny thing is what they wanted to charge me without labor was the same price two other mechanics were going to charge me for the job with labor.So not only did they do a job my car didn't need and admit that they made a mistake, they were unwilling to reimburse me and then they lied to me about not charging me labor.These people are Crooks I would never take my car there again and Anyone who reads this should know that they are the reason there's a stigma against mechanics.People like this that fix things you don't need and then try to rope you in to nickel and dime you all the way.Classic crooked mechanics I can't say enough bad things about this shop.
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July 2023 by Hayley Wombles
We had our car towed midday on a Monday, we were quoted Thursday to have it looked at which was great as it was, but they had our car diagnosed & fixed by the end of the day the same day we had it towed. Awesome service, super friendly people & fast!! Will use them in the future.
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April 2023 by Lydia Kathleen
I most definitely recommend Dickson Auto Repair for any of your maintenance or car repair needs!The associates were extremely respectful and nice.They fixed my car in a very timely manner and fixed it well!I am very pleased and impressed with my overall experience and I don’t believe you’ll be disappointed with your service either!! Don’t waste your time with anyone else!Service: General repairs & maintenance
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April 2023 by Belinda Mccutchen
If I could give 10 stars I would. Great service, quality work, fast, and the staff is so nice. Fair prices! I would highly recommend this buisiness!
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March 2023 by Tawna Richards
I highly recommend this business. I was in desperate need of assistance with my car. I live 2 hours away but my vehicle was in Dickson. Had my car towed to him and he calibrated my interlock device so that it could be driven home and didn't charge me a dime because of the situation I was in. Super nice guy!!
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February 2023 by Tyler Palmer
The best place in Dickson for auto repair. Staff is amazing. Tim as amazing customer service skills.Most people cant afford dealership repairs. This is the place to go.
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February 2023 by Mat B.
In august 2022 we brought our vehicle to the shop to fix an electrical issue. 1 - They misdiagnosed it saying the fuel pump was bad. Many dollars later they admitted they were wrong only after we broke down five miles down the road from picking up the vehicle. 2 - They cut open a wire loom and fixed the shorted wire which we still had to pay for (more later) Then the misfiring and cat converter issues started.3 - When we brought it back to them, they diagnosed that one fuel injector needed to be replaced. Instead they replaced 2, changed out the brand new spark plugs I put in just a few days before, broke off the connectors to the ignition coils, zip tied those together rather than fix them, improperly seated the intake manifold with loose bolts, left the headlight attached with only one screw, and still the wire loom was left open, when I went in the employees were clearly smoking in the garage as the were cigarette butts everywhere and it smelled like stale cigarettes. They looks concerned about me picking the vehicle up in the first place. Drove a few miles down the road and the misfire started again accompanied by an incredibly loud backfiring or knocking sound.If you're desperate, I'd stop by here to let them know you took your vehicle somewhere else. That's all they can be trusted to handle. The guy at the front counter is nice though.
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December 2022 by David Constance
I had them work on my car a few months ago for an engine repair that cost $4000. A few weeks back I had it brought back in because I had to put in 2.5 quarts just to see the oil on the stick. I am not sure if they fixed anything though. They smoked cigarettes in my car. Very disrespectful.Check engine light went on after just a few days of them working on my car. But who smokes in your car?Too many red flags so I will have my car looked at by a mechanic I trust.
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October 2022 by Renee’ S.
These guys are awesome! They get a 10+ stars from me. I was having issues with my Jeep Wrangler not keeping coolant. The mechanic found a crack in my radiator and he fixed it. But after taking it for a test run after installation there was a whole other issue. I had a blown head gasket.The owner, Mr. Tim notified me right away of the issue and gave me an honest quote on the repair. The next day I called him back and let him know his mechanic could go ahead and fix it. Within a few weeks it was all fixed and road ready.Thank you so much Mr. Tim and your team for getting me back on the job. If I ever have any issues again, I’ll definitely be coming back.Service: Engine repair
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August 2022 by DR FIT
Could not be happier with these group of guys at Dickson County Auto Repair. I was having a lot of issues and they were able to fit me in before my scheduled appointment. The talented ones always find a way. Thank you once again!Services: Auto brake replacement
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August 2022 by Jonathan Parker
I took my car there and they told me it was going to be 1,300 dollars to fix the problem. Took it to another place and they charged me 90 dollars for the part and a 150 to put it on. This place was fixing to rip my sister off like no other!! There dishonest people and I will make sure to tell everyone in Dickson county what a joke Dickson county Auto is!!!! Never use these people!!!!!!! They will rip you off!!!!!!!!!Service: General repairs & maintenance
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August 2022 by Rick Tyler
Friendly people and they do great work. Will come back any time I need repairs.
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August 2022 by Shane W
Quick service and perfectly balanced tires. Highly recommendService: Tire rotations
