Greater Dickson Gas Authority is known for its reliable and friendly service. Customers appreciate the promptness and professionalism of the staff, who are always polite and communicate well, often calling ahead to confirm appointments. The business offers thorough service, such as cleaning and servicing gas fireplaces and vent systems, sometimes even providing free assistance. They are helpful and willing to guide customers, whether they are existing clients or just visitors with questions, including those traveling through the area. The company responds quickly to urgent needs, like fixing propane tanks or restoring heat after issues, often doing so promptly and with care. Customers value their honesty, as seen when service charges are waived if problems are fixed quickly or if the work is specialized. Overall, Greater Dickson Gas Authority has built a reputation for great customer service over many years, consistently impressing clients with their professionalism, quick response, and caring attitude.
Great service from the time I submitted an application in person at their office to all the folks who dropped off the tank, filled the tank and serviced/cleaned the gas fireplace. Very pleased with the communication and thorough work.
February 2025
Great company. Have used them for propane and natural gas. They provide great service.
June 2024
While traveling through the area, I had a perplexing question regarding a propane hookup for my RV. I was greeted by a salesperson as I entered the business. He listened to my questions and offered guidance even though I wasn't a customer and wasn't going to be purchasing anything. It was a very nice and appreciated encounter.
