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January 2024 by misty barker
I came in and was greeted and helped immediately. Angela Roger's was very happy to help with all my tax prep and she did a fabulous job. Very professional. I would definitely recommend.
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January 2024 by Shelley Polston
Love my preparer, Karen, but they seriously need to reduce the fees!!!
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October 2023 by Mason Hill
They have had my small business tax documents now for 3 months and 1 week so far and have completed zero tax returns for me. They have had 3 different tax professionals attempt my taxes and still zero solutions. I've been told they don't work enough hours, walk in clients take up too much of their time and ive been pushed over to another tax rep without my decision cause one decided she didn't have time. These people can only complete a single tax return. Don't take your tax business here if you own a business of any kind.My experience has been with the Dickson and Clarksville branch. Customer service has been contacted multiple times and zero solutions from them either. Don't believe anyone even reads those complaints once they are sent in.I'm also still waiting on my hard copies of my documents to be found and sent back to me. H&R block has costed me way more stress than I ever thought was possible. Should be a crime to treat people like this.
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March 2023 by Sarah Franklin
Cheryl was very nice.
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January 2023 by Amber Jensen
My taxpro was so understanding and willing to go out of her way to make sure that my taxes were filed accurately and in a timely manner. I would most definitely recommend H&r block in Dickson on Mathis drive.
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May 2022 by donald bartels
all inputs were thoroughly researched prior to inclusion of final draft
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February 2022 by Cary Keele
The young gentleman i spoke with was very knowledgable and kind . He fast fast and friendly with a kind smile ! Thank you!
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January 2022 by Jomarie Howell
I have been going through H&R Block on and off for several years . What keeps me coming back is because of there kindness and desire to help.weather it's in person or over the phone they are very kind and helpful. I also like how they have made it possible to go online and do your taxes for free but always have someone standing by to help you if you need it. So I want to say thanks for the smiles I receive as I walk in the doors and the smiles I receive leaving yal keep up the great work
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April 2021 by Jami Pickering
Wayyyyy too expensive for the process. I'm not here to pay for you guys building expenses or whatever... it kind of errked me to think I had to pay 300 something and when I asked why it was so high the response was that yall had building expenses and so on to make sure got paid.
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March 2021 by Jo marie Howell
I have been going through H&R Block on and off for several years . What keeps me coming back is because of there kindness and desire to help.weather it's in person or over the phone they are very kind and helpful. I also like how they have made it possible to go online and do your taxes for free but always have someone standing by to help you if you need it. So I want to say thanks for the smiles I receive as I walk in the doors and the smiles I receive leaving yal keep up the great work
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March 2021 by judy Painter
I the experience with Karen our preparer was excellent. She explained things thoroughly and was very friendly. This being our first time she took time to ask questions and set us as ease.
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March 2021 by Richard Parker
Excellent customer service and very welcome feeling, very nice people ?
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March 2021 by Donna Willhite
I'm very happy with the service I get every time
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February 2021 by Lyndsay Baker
Everything went smooth. Our tax lady was very helpful and friendly.
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February 2021 by Marchette Weathers
My agent is awesome. The call center I get when I call to set appointments get a total 0! They Do Not set the right time! Give u the wrong days wrong time wrong information and then cannot even transfer me to the location I go to.