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April 2024 by Kati C.
This my go-to Loews .. they have a great plant selection .. however, I like Franklin for appliances ..
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March 2024 by Heather C.
We use Lowes next day delivery or same day pick up often and have always had a wonderful experience. We ordered over 100 items to be delivered this past Saturday and realized after driver left, the 10 bags of concreate didn't make it on the truck. With 3 of us helping to unload, no one double checked until we noticed we didn't have it a few minutes after the driver left. No biggie, we went to the store and they didn't know how to handle it and gave us a few numbers to call. I did have to reach back out after a few days of not hearing from them but Adam, the store manager, took care of everything immediately and professionally! He is refunding our delivery fee and personally delivering the 10 bags of concrete later today! WE have nothing negative to say about the delivery driver( third party company) or Lowes! It was an honest mistake. Stuff happens and how a business handles it says a lot! Adam is top notch and went above and beyond to make things right!
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February 2024 by Debbie Burns
My order was supposed to be here 4 days ago,what kind of service is this,I will go elsewhere next time.no update, nothing.
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February 2024 by Travis Chessor
Sucks in Dickson TN
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February 2024 by jasmina manzoor
I was very pleased with my customer service experience at Lowe’s all thanks to Alyssa she was very kind and helpful. The only thing better than her exceptional customer service was her beaming smile. Alyssa was quick and efficient and made friendly conversation with me throughout my interaction with her. She answered my phone call on the first ring when I called prior to coming in and provided me with all the information I needed on paint for my doggy door. Anyone who gives her a hard time should think twice- she is the backbone of the front end at Lowe’s Dickson !!!
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February 2024 by James Morris
Great Customer Service. Clean store.
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February 2024 by Angie Williams Wigginton
Quick & extremely helpful.
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February 2024 by Heather Hooper
Whatever you do, DO NOT BUY CABINETS from Lowe’s!! They will come damaged and the time to get items fixed and or rebuilt and re delivered will be twice as long as you are informed of. They leave the cabinets that came in undamaged just sitting half open boxes to where can get those damaged while waiting on replacements. Save your self the hassle and go to a custom cabinet shop. They will actually take time to be sure you are delivered undamaged cabinets and you are not saving money by using Lowe’s it will cost you a lot more in the end if you use them!!
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February 2024 by Angela Baldwin
I have been in here numerous times in the past few weeks and have found very nice associates every time I go in here! Always willing to help find something or answer questions, will definitely be returning!
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February 2024 by Charlotte Fowler
Like their products but they never have enough staff to help you find stuff
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February 2024 by C Stephens
I had a wonderful experience at Lowe's the past two weeks. LG didn’t hold up their end of the deal, but Steven helped me on the front end of the solution and Sam helped me navigate some rough waters on the back end.Thanks so much to these two (2) Rocks Stars for helping a bad situation become good again.Thanks again you two!
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January 2024 by Christina Newman
Nobody there to help
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January 2024 by Rachel Huff
Girls who work there are always helpful in appliances and bathroom remodeling sections
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January 2024 by Stacey Marie Hooper
Wasn't that existing got a key made then left
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January 2024 by Tammy
Ordered a 1000.00 generator and paid for same day delivery and called Dickson store and was given a run around and the manager at that time said oh well. They told me to call the delivery person and that they was not responsible for it. Last time I order anything from Lowe’s. Dickson
