“Went into the Dickson TN store with concerns about my phone service after purchasing two Apple Watches and account changes made at the ATT Store located in Cool Springs Galleria Mall. The two customer professionals including the store manager in Dickson did an excellent job in explaining the account and the new monthly charges. Would highly recommend this store. The ATT Cool Springs Galleria Mall Store representatives appear to need additional training.”
“Very helpful, cheerful and friendly employees. Very knowledgeable also. Patient and took the time to listen to my questions and concerns. Answered me without any condescending tone and made sure I understood. Helped me put together a price package that fit my needs. No high pressure sales pitch.”