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December 2023 by Dustin Sullivan
They hang up so they don't have to deal with people
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October 2023 by rock breaker
Leaving 1 star because I don’t have the option of -5. Here lately they have NOT been delivery packages. The drivers are obviously lazy. They can get up the driveway. They can get to the front door. They can even leave it at the mailbox. But no. They chose not to give me what I paid for!!! Worst mistake Amazon did was using USPS. Start delivering your packages or we are going to have a not so courteous conversation
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October 2023 by Angela Sams Willhite
Curtis, im sorry that you deal with stubborn customers all day but I am not one of them!! I was NOT argumentative in anyway but you were short and rude!! Shame on you, manners go a long way and if you can't handle customer service then get out of customer service! This man SHOULD NOT be working with customers!!!
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September 2023 by Donald Hosey
Refused my ID. Said the person doesn't look like me??? They were willing to let 10 baby chicks die over it.
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August 2023 by Silver Cummings
Professional post office. The staff are very helpful and friendly. I applied a shipping label in an incorrect way. The post office by my house would have been extremely rude. The employee at the Dickson Post Office let me know how to correctly apply it next time. The service here is excellent.
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August 2023 by Jennifer Kittrell
Very courteous and awesome people. They held a package for me longer than they normally do because I couldn't get a ride to pick it up. Thank you
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April 2023 by Brittany Sesler
Was told my package was delivered at 10:56. I have the ring camera and it most definitely wasn’t! I also would have seen the lady when I walked out the door 4 minutes later at the red light. I have also reported it.
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April 2023 by Vann Gusty
I have never been so disrespected by a government employee than the phone call I had with this store. The lady on the other end, ended up hanging up on me! Just because she "couldn't understand what I was asking". I guess it's hard for them to understand English. I've had nothing but issue after issue with this post office. If I would have known it was being delivered by usps, I would have requested another delivery service. I think they forget that they work for us, since our taxes pay for their paychecks.
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March 2023 by Chas Osborn
Mitchell is about as incompetent as they come. He thinks he’s a good supervisor because he never addresses anything and when he does, he gives some vague associates degree remark like “we’ll get back with you” or “we’re working on it”. Avoiding customers and resolving nothing makes you filler, not a manger. He and Crystal are going places
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March 2023 by Rosemary Andriulli
Can not get anyone on the phone to fix a simple request. The automated system does not take you to the appropriate request. Tried several different options and several calls to no avail. Had to drive from Charlotte to Dickson to speak to an actual person!! Waste of a lot of time all in all for what of been minimal effort on their part.
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February 2023 by alyssa
worst postal service ever! i caught the mail lady on my ring camera with the package in her hand and then she didn’t even put it in my mailbox! like she was too lazy to get out the truck! once i got the notification that it failed to deliver i knew she didn’t wanna get out the truck cause this is NOT the first time ive seen her do it!
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February 2023 by Reva Dickson
Our mail carrier does not know the roads and regularly mixes up our mail with a different street, when I return it it somehow ends up back in my mail box a few weeks later. This is definitely concerning when it comes to important and sensitive documents, I went to the post office (since it’s impossible to get someone on the phone) to be told the post master would call me, unsurprisingly this never happened. I have now had multiple important pieces of mail go missing after they showed on my informed delivery email. And to top it off our mail person drives 50+ on a 30 mph road so she can’t even see when your mail flag is up to bother stopping and pick up outgoing mail.
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January 2023 by Jenny Arnold
Dickson post office is useless. A simple change of address takes over a month to get done. Hopefully it will happen to them one day and maybe they will be able to better understand
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January 2023 by Amanda Krantz
I have informed delivery and I know what mail is coming to me. The carrier either delivers my mail to the neighbors or I just don't get it. Not just once but over half the time I don't get my mail.
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December 2022 by Angela Davidson
I am not sure what location(s) she covers but there is a supervisor named Jennifer and she is the absolute freaking best!! She goes above and beyond to help you locate missing packages even when I’m sure this is her busiest time or year! I had a package last year and again this year misdelivered and she was able to locate and retrieve both packages!!! She has been nothing but friendly and amazing in the times I’ve dealt with her!! Thank you Jennifer for being the sunshine to someone’s day!!! A+++
