The Verizon store in Dickson provides mobile devices, 5G home internet, and business services. Customers can schedule in-store appointments or place orders online for pickup, delivery, or shipping. The store is noted for having an amazing and knowledgeable team that provides great, enjoyable customer service. Staff members are described as fantastic, sweet, helpful, and fun, often going above and beyond to assist. They help with setting up new phones and laptops, troubleshooting devices, and finding solutions. The team makes customers feel special and well taken care of. While the store can be a little busy at lunchtime, staff are attentive and ask if help is needed. Many customers report wonderful experiences and highly recommend this location for all Verizon needs, stating they will never go anywhere else.
I had an issue with Verizon billing. Robert spent over 2 hours on the phone with billing and went above and beyond in assuring me that Verizon met the expectation that I was given. I am very appreciative for his assistance and The Verizon Store in Dickson is very lucky to have him as an employee. I was very impressed.
November 2025
It's just another over priced utility like rating electricity
July 2024
The customer service is phenomenal but the prices are outrageous
