Bledsoe Telephone Co-Op provides excellent technical support, with technicians arriving quickly to fix problems. Many customers report dealing with pleasant and very helpful staff. Service can deliver crazy fast internet speeds, even in remote areas, though it might be inconsistent depending on location. However, a common complaint is a lack of communication about maintenance, with no bulletins or emails sent, forcing customers to check social media for vital information. This has caused issues for those working from home. Despite many online complaints, some households have had nothing but positive experiences.