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February 2024 by Deeno
These people are an absolute joke. There is so many days our mail doesn't even run, we have missing mail all the time, and packages that are left damaged and empty.
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January 2024 by Jon Holmes
I just want to give a shout out to Michael inside the Dyersburg post office. I had questions about specifications of a package, and he was very helpful. Thank you for helping me out.
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December 2023 by Nathan Wahrer
Went to the post office to mail a package on a Saturday. Web site says they close at 12pm. I got there at 11:45 am and doors were locked and closed. I was able to get someone to come to the door. They were so rude. I asked why they say they close at 12 when they close early. Didn’t say anything to me and just walked away. At all costs if you can use FedEx or UPS do it!!
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December 2023 by Kristina Chuprakova
Went there at 11:50 on Saturday and they were already closed. As I look at all the bad reviews about this post office here on Google, seems like they don’t even care and don’t try to improve.
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December 2023 by Journey-of-Life- in Yah
I went online and ask for a hold on my packages because I was going out of town. And they still delivered.
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December 2023 by Monchell Coleman
Very rude clerk! Horrible customer service skills. Maybe more training needed on service skills or perhaps a new clerk!
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February 2023 by Ronald Branch
My packages keep going to wrong address.They go to 1001 Sam Davis... my address is 1001 Sam Houston Drive
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January 2023 by Audrey Fultz
Packages are never delivered on time! I have packages that were ordered before Christmas that have never arrived and when I contacted USPS they say they never received the packages.
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December 2022 by Cherish Parker
Tried calling about a package that was out for delivery but never delivered, but all I got was an automatic service that never let me speak to anyone. When I first started calling they were set to close in over an hour so I know someone was there, but I will be going up there tomorrow if it’s where I can.
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November 2022 by Sharon Reed
Not getting our mail in Fowlkes and you can't call them and tell them. I let it ring 30 times and they never answered. If you go in and tell them they have a smart attitude.
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October 2022 by Carol Wayts
I never get any mail. Dyersburg worst mail service ever, EVER
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October 2022 by Donna J.
Have never had such bad experience with a post office. Cannot order anything and expect to receive it. They lose packages constantly. I have stopped ordering things online because I know I will never get the packages on time or at all.
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August 2022 by John Taylor
Postal carriers from this office choose whatever route and delivery times they feel like on any given day. Tracking info is useless as the Post Office will simply lie if you call to verify. Do not trust important documents through this office if possible. Use FedEx.
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May 2022 by Akeena Campbell
The postal workers here, well one particularly, are lazy and she will lie about not being able to put mail in your box, all because she doesn't want to walk. When she works I never get my mail on time and she will always put mailbox was blocked on my mail. Which is a complete lie, I always get my mail when the 2 male carriers are working. Then when I call about my mail, they will say "oh that's just an estimate on informed delivery" when I know it's not. If it says I'm getting this letter on this day, I am supposed to get that letter on that day. I've never had a problem with receiving my mail until I moved here.
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April 2022 by Kevin C
Had a valuable package mis-delivered (loss of 1 star). Tracking said it was delivered hours before, but not to me. The following day, I spoke with mail carrier Kerry and explained the situation. He called the tracking number in, found the location of where is was delivered, went to that location, retrieved the package and personally handed it to me. Huge Thanks to Kerry!
