Victra, a Verizon Authorized Retailer in Dyersburg, TN, offers a wide range of wireless devices, including phones, tablets, wearables, and accessories, with a focus on connecting technology to life in a trustworthy and fun way. Customers appreciate the knowledgeable and friendly staff, such as Chase and Lucretia, who provide excellent service and go above and beyond to assist. One customer praised Tristan for his kindness, especially when he helped their granddaughter get a SIM card late in the evening, making her night special. Others noted that technicians are well-trained and capable, successfully transferring data even from non-working phones. While most reviews highlight positive experiences, there is some dissatisfaction with a $40 fee for data transfer, which customers feel should be free given the high cost of devices and plans. Overall, customers feel valued and well taken care of, praising the store’s professional, courteous service and the staff’s willingness to help in urgent situations. Victra in Dyersburg aims to provide a trustworthy and satisfying experience for all visitors.
Alyssa was the best she help me with all my problems and questions couldn't have asked for better help!
February 2026
Hannah was very nice and great customer service . I loved my experience with her . She is an excellent employee
February 2026
Tanner was amazing!! He helped me get my problems solved in a timely manner and through this he worked with other customers and balanced the issue very well working by himself.
