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February 2024 by Jill Crawford
Very nice and very helpful! Excellent customer service!
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February 2024 by James Johnson
Helpful and friendly staff
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January 2024 by Kevin Frazier
Very knowledgeable and helpful, great customer service.
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December 2023 by rickey miller
This place is great, for the most part, and cheaper than anyone else especially the other parts store that starts with an A. Just don't go in there thinking you can get a gremlin trap bc they aren't real car people they just sell us parts.
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November 2023 by Brett Hicks
A new employee helped me today, this is the second time I have interacted with him and both times he has been exceptional. I've worked at many auto parts stores before and the reason people always are back to deal with me, is the same reason they will start dealing with him . Because he's not trying to sell you the most expensive part they have , he was trying to make sure I got the part I wanted and he told the prices on the parts in all variables. Low,to medium,to high and he tried to get as much information about everything without being pushy. In my mind that's how you get loyal customers and make a connection with the customer. Their was another guy there I believe he may have been the night manager &he to was extremely friendly and went out of his way to help me . They deserve to be told they are doing a good job from their boss, because usually most people will be screwing around on their phones. But this was a good shopping experience,just wished that I had more money to keep buying stuff for my old junker dodge
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November 2023 by Dustin G Ellis Junior
Car people work here. They are gonna share their opinions if you open up for them to. They arent always correct about every single thing on every car. But customer service is absolutely amazing. They treat people as equals, they don't make you feel stupid for not Knowing what you are talking about. They don't expect you to be ASE certified just to buy parts. They've all had their fair share of issues with vehicles, and one way or another they help get the parts you need.
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October 2023 by Levi Ackermen
Seaun was extremely helpful in helping me find the right headlights for my car! And even got them put in for me too!
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August 2023 by Ray Tripp
The employees are robots they know nothing of cars other than what a computer tells them
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July 2023 by Shawn Narinesingh
The employees at this particular location are awesome, knowledgeable, and go out of their way to get the correct part for your car!
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June 2023 by Cynthia Crum
Very nice staff. Tried very hard to help us when our jeep broke down.
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June 2023 by Anthony Woods
They are always friendly and ready to help thank you folks !!
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April 2023 by Mark Brady
I went in to buy a battery for my key fob,I told the clerk he went and got it for me . I went home to change it and it was the wrong one. U went back to get the right one and they wouldn't exchange for me . That is the worst customer I have ever encountered and they I will be going to O'REILLY from . I would give 0 stars but I can't.
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March 2023 by Teodore Velasco
Staff was helpful. Inside and outside were clean
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March 2023 by Deon Ashleigh (Tweet at EditorAshBonner)
I don't shop at East Ridge's AutoZone, but I needed some help with my transmission for my 2006 Dodge Grand Caravan. I called this store by accident; I meant to call the one in Ringgold, GA.Anyway, the manager, Wanda, was extremely patient and helpful with my issue. I'm giving five stars just for her committment to excellent customer service.
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March 2023 by melanie ibarra
Very friendly staff. Helped me with my issue and they gave me great advice.