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November 2023 by Felicia Smith
I visited Elations, and the customer service was great!!! Holly & Stephanie customer service and attitude was great!!! I will be back!!
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October 2023 by Lauren
Great place! This was my first experience shopping in person and Gladys was extremely helpful in answering my many questions and gave me amazing recommendations for a few different products! Will definitely be back!
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October 2023 by CIRE x TRIP
Hey you guys I came down to the elations of East Ridge of Tennessee store. Just wanna let y’all know. Come on down here get what you need. They have very lovely customer service very lovely products and you can’t go wrong coming in here. It’s also starship come roll one.
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October 2023 by Luziferies
Friendliest adult store in the area! knowledgeable, helpful, and welcoming. I urge all my friends to use them often.
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September 2023 by Chelsea Vassak
Amazing customer service. Made sure everything worked before purchasing. Definitely will be coming back here!
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August 2023 by Blair williams
Gladys is the best of the best a wonderful human being helped me find everything I asked for and answered all my questions
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August 2023 by micah hand
Gladys is the sweetest!! Such a nice experience, coming back routinely
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August 2023 by Rolly KS
Really good service and they have everything u needAnd Gladys you the best girl love your service and your knowledge on the tittle is the best I have so far
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June 2023 by Thomas Kelley
Cool place. The staff is very helpful. I would recommend stopping bye.
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May 2023 by Limestone Investments
I was scammed at least twice now. The first time I was just shorted one box, after getting in my car, I immediately came back inside and told them I only got 2 boxes, not 4. I invited them to look inside my car, which they did and after not finding the missing boxes they accused me of hiding the missing boxes.I returned inside with the cashier and the manager (the fat one with pink eyeshadow, lol does this make you look less fat??) told me I was slurring my words and she didn't have access to the video cameras. I asked for the owner's contact info which she refused to give me. WOW!After realizing this was going nowhere, I left and told them I would not be returning. So, count your purchases, manager and cashier will try to blame you, and after opening my clean car, and asking to show the video was denied they will accuse me of theft without evidence. WATCH OUT! Give your customers a receipt and access to video for bad situations like this!
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May 2023 by David Dinsmore
I myself had my physical ID, but the person I was with only had a picture of hers. Keep in mind we’re both over 30. Wouldn’t accept ID to verify age and rudely refused service. Never had this issue with any other employees here. Visit was at 1pm at the date you received this review.
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April 2023 by Shane Parrish
Very helpful and nice and I like her nose ring
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April 2023 by Justin Berube
Gladys was an absolute delight!!!OMG! Best experience ever!
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April 2023 by Josh McDaniel
This was easily the best customer service experience I’ve ever had at an adult bookstore. I went in with the intention of getting a specific product, and unfortunately, they were sold out at the time. Gladys (my apologies if I butchered the spelling) offered some advice regarding possible alternatives. I still wasn’t sold on the idea of getting something else. However, the store has a large selection of demos for you to hold or look at out of the box. (It is very apparent and goes without saying these products have never been used.) After I was able to get my hands on the demo, I was sold. She even offered to make sure I would be able to get the exact product I came for the next time it was in stock. There are a few other alternatives in Chattanooga when it comes to adult bookstores, but I will go out of my way to go back to Elations every time.
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April 2023 by Samantha Black
Very friendly environment!! Great prices and customer service.