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March 2024 by Jessica Dobrin
Shameless attempts at upselling every single step of the way. Worst experience I have ever had getting an oil change. Just because I’m a woman doesn’t mean I’m an idiot.
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March 2024 by Robert Replogle
Service and speed were great, but some forgot one to put the stem valve cover back on my rear wheel tire.
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February 2024 by James Johnson
Bad customer service
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February 2024 by L M
Wonderful service. They are very kind and helpful. Not only that, but they talk kindly to one another. It seems like an all-around positive and nontoxic place.
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February 2024 by Jennifer M
They are amazing! I went in for issues with my oil that had been changed a week ago at Firestone and they instantly found the issue and solved it for me with no charge! Best customer service. I highly recommend them and will be using them for all my future oil changes! Thanks again y’all! :)
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February 2024 by Corn Bred
Fast and knowledgeable technicians. Would definitely recommend for your car's maintenance needs.
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December 2023 by Emily
They got the job done but broke 2 small pieces on my car which don’t affect anything mechanically but still not very professional. as well as they didn’t let me choose the oil type i wanted for my car and without asking put the most expensive oil in my car, which i financially couldn’t afford. thankfully i found a coupon online which when i brought it up the employee seemed annoyed. and when i turned down the optional filter changes bc i can do them at home. they seemed annoyed and told me i put it in wrong when i in fact did not bc he had to fix it when he tried shoving it back in. as well as they didn’t turn off the maintenance light which yes i can do myself but still annoying bc im paying them for this. so overall annoying and a headache.
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December 2023 by Allison Bower
My wife and I decided to finally stop and get an oil change this afternoon. We were 4k miles overdue because money’s always tight and her car is usually tormented when we go so we’ve put off maintenance. Not this time.We had a coupon and made it clear that we could only afford the oil change. They let us know the things the car should have done, but they didn’t push us.Dani took the time to make sure we felt comfortable, even with the issues with our car! So much so that we immediately went home and brought my lesser used jeep in for an oil change.It was also way overdue, and even though Dani wasn’t assigned my lane the second time around, she came over and reassured me that my jeep isn’t so bad. She also made sure to have my coupon scanned just in case I’d forgotten (the conversation was great, I would’ve!)Not only was Dani great, but every other employee on the floor that I interacted with was too. They were all very personable and renewed my faith in the quick lube industry.In the spirit of transparency, I got both of my vehicle’s oils changed and an air filter in my newer car for less than $100.This location is full of fair and honest folks. Their integrity shines bright. I’ll be a customer as long as they’re there!
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October 2023 by Tyler Case
They did a very good job. The team worked together very well and the apparent lead appeared to be someone who knows and is good regarding their job. Also appeared enthusiastic with a good work ethic as we briefly discussed the goals the store reached and so forth. They were all good at their job to note. Would go back.
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September 2023 by Dannielle Harris
Went to get a routine and oil change. There was a new guy doing the oil change. He broke a piece of into my car. They were violently shaking my car with me in it trying to get the piece off. They acted as if it wasn't a big deal. Took two weeks to get it fixed. Car has never been the same.
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September 2023 by Joseph Scroggins
Don't not work here do not take your car here. They don't really care, employees physically threatened me 3 times in 2 months in front of managers with no action from management. They whine and moan when cars keep coming and they can't get cars out in 15 mins consistently. As an employee they refuse to rework a schedule for a second job cause they only pay $14 an hr but will change it to part time hrs as retaliation for not signing a writeup you do not agree with. Keep in mind I was full time certified technician with benefits and the manager retaliates and puts me at part time hrs which does cost you benefits. It has never been more clear that a management team only cares about itself. I will be calling HR over this.
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September 2023 by Steve Benford
I give them five stars because they are courteous as well as greet
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August 2023 by Molly Grizzard
Wanted to a take a minute to leave a positive review. The staff and service is excellent here! They were fast, kind and communicative. I appreciated them explaining things in detail with me and going over my options without feeling pressured to do anything. Thank you!
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August 2023 by Nikisha Leemore
I had my tire pressure checked because my system was reading different air pressures in all my tires. Fast , friendly service with a smile.Went back to Valvoline 2 weeks later for an oil change. Little did I know my battery would die while waiting for my oil change. The manager and Danielle were awesome! While waiting another young man ( employee) escorted my Mom and me to the lobby to wait and brought cold bottles of water because it was so hot. They were able to get my new battery installed and my oil changed a new air filter. My car ? was running like a dream. THIS CREW IS AWESOME! THANK YOU VALVOLINE ON RINGGOLD ROAD!!#ALOYALCUSTOMER
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July 2023 by Dena M.
Fast and friendly service. Only issue I have is it's expensive. But I needed to get oil changed quickly. They've always done a great job. But I was informed that prices increased. Great service. But I'll be looking for a better price.
