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January 2024 by Charity Gordon
Copper Safe Storage was very easy and simply. No hassle at all. They call to welcome u and let u know a few things, everything else is online. It so happen to be one of the cheapest in town also.
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January 2024 by Zane's Painting
Patricia was very helpful she did a great job
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January 2024 by David Waycaster
Had our camper stolen. Gates never closed.
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January 2024 by Steve Sumner
Rose was helpful and very patient with me Thank you Rose
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December 2023 by Deana Crider
When we first moved my son in everything seemed fine. Just a few months later and now the gates are never locked, cameras do not appear to be working, reports of lots of police activity and units being robbed. Also had issues with his unit being locked even though he was paid up on rent. Had to reopen his account of course at a higher rate. Took about a week to get him back in his unit! Support is very limited and no local support available. I do not recommend this at all! Horrible experience and customer service!
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December 2023 by Miranda Lovelace
The most affordable around. I had to get a storage building on last minute notice on a Friday night. I just simply filled out a form and everything was ready I didn't have to talk to no one or anything. thanks copper storage for making that simple and easy for me in this stressful situation.
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November 2023 by Allen Rice
Nadz, did a very good job fixing a banking problem ,, I was in the wrong not Nadz .The problem was fixed and every thing was updated . I apologized to her. 5 stars!Allen Rice
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October 2023 by Steve Clements
Moved in in May. During my 3 days of moving in, many units had locks cut with nothing stolen, including mine. Found out that the facility had 10 cameras but only 3 working. Last visited/used unit in early August. It was around this time that the entry gate motor broke. The gate has remained open this whole time. Returned end of September to find the 2 locks I had installed had been cut and replaced with another. I called the company and they said I had to pay them $25 to snip the lock and that it would be 7-10 business days before that would occur. If I snipped the lock on my own I would forfeit any insurance claim(insurance required and bought through the company). I drive by this on my way to work. A few days after noticing the lock change, I saw a whole mess of law enforcement mostly unmarked/undercover. I’m assuming it was a significant drug bust. I called today(8th business day) and asked for an update and they said it had already been cut with no one notifying me. I went to the unit and sure enough, some of my items were stolen and much of the rest of it trashed. Plenty of storage units around. Find another that is actually safe. You know, with working cameras, gates, and no thefts or drug busts.
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August 2023 by John Carl
They need to get there gate fixed and do some pest control
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July 2023 by Austin Anderson
I used the lock they supplied and after 2 uses the entire middle portion came out with the key. I can no longer access the storage unit without it being cut. They want to charge me $25 to cut the lock after they supplied me a faulty lock. I asked the gentleman at the call center if I could speak to a manager and he stated he was the manager.Update: after writing my review I was contacted by an actual manager and she said they would take care of it for no fee as there was a problem with the lock they supplied.
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May 2023 by Jasmine Deloach
Would not recommend this place at all! My mother in law has been paying this place for months and has bank statements of it and they have took her belongings in the storage unit and have told her she hasn’t been paying! Might just have to take them to court in the near future!
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May 2023 by Jennie H
Horrible setup. Impossible to navigate especially a full size uhaul truck. Needs to at least put signs up on where to enter and exit.
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April 2023 by Christina Becker
My mother is currently on her death bed and I’m having to put all her belongings in a 10X10 storage space. The woman on the phone was very rude telling me she needs to know what’s going into storage so she can figure out the space I might need because I might not need that much etc. she was very disrespectful and if I could give this place a -10 stars I would. If you have questions about the rest of what was said please feel free to contact me.
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April 2023 by Bryan Gaugh
Nice big unit no problems.
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December 2022 by Jason Thompson
I wouldn't recommend anyone to use this facility. We just found out when we moved out of the unit that no matter how long you keep it they don't prorate any days. We only had it for 6 or 7 days of this month and they charged us for the whole month. That's ridiculous!! When I called about it I had to talk to someone that you could barely understand.
