-
November 2023 by Stephanie “Stephie Lynne” Bolin
BEST TIRE PLACE AROUND! BY FAR THE BEST PRICING FROM HERE TO PAST KINGSPORT AND THEY ARE THE FASTEST!! YOU CAN LITERALLY NOT GO WRONG!
-
October 2023 by sergio santana
Great Service , Very Professional I Was Told They Would Order My Tires YESTERDAY and it would Get Here The Next Day. Today The Tires Arived Before The Time They Said. Just Awesome Keep Up The Great WorkGuys PS Good Guys Working There.
-
October 2023 by Jena Shepard
Friendly staff, genuinely helpful, good prices. Highly recommend!
-
September 2023 by Toni
You never get a bad deal here ! As always they take great care of their customers.
-
August 2023 by LAW Logistics
Birchfield deserves 5 stars. Very friendly, time efficient, and quality oriented. Had 4 tires put on the back of my dually work truck, and the price quoted was the price paid. We will be back. Thanks Birchfield!
-
August 2023 by Beverly Roberts
Always friendly, knowledgeable and helpful. Owner and employees are the best. Great prices too. Highly recommend.
-
August 2023 by Eric Wildfire
Always a great price on both new and used tires and quick servicehighly recommend
-
July 2023 by Kristie Pate
Arrived at Birchfield's at 8am and they were already busy. When it was our turn, we bought tires for my daughter's car - great prices by the way! They got us taken care of and we received wonderful service. Thank you so much for all of your help this morning! Y'all were great!
-
June 2023 by Jack Costello
They are always busy, and for good reasons. They are friendly,nice, and quick to help. A great place for repairs, new or used tires. Everyone in town goes to Birchfield, that's why they are always busy.
-
June 2023 by James
Bought a new set of tires. 100 cheaper than anywhere else. Thanks guys. Great price and service
-
May 2023 by Janie Kimery
These people are great!! Great service in a timely manner! Can't beat them!!! And prices are amazing!
-
May 2023 by Jessica Bland
I've had a leak in one of my tires and a staple in the other. My fiance took my car down to Birchfield to get them fixed. They had to order the tires, fine that's understandable. I went the two days later and they did not have them when we were told they would be there. Stuff happens. We called the next day because my tire was almost flat in the driveway after I had filled it up not even 24hrs prior. We get "promised that he would have them today" and that never happened. No phone call or anything. So my fiance borrowed an air compressor from a friend to fill the tire and take it somewhere else. Extremely unprofessional. All it would have taken was a call saying that they were having a delay but we didn't even get that
-
May 2023 by John Hatcher
Awesome people, friendly employees. Fast reliable service. I will surely give them all my tire related needs. Thank you for your services
-
April 2023 by Michelle
This place WAS great!! I have sent many people to this business and myself and family have bought many tires from him. We went today and the owner’s daughter was at the desk. We ask to order tires and gave the size. She started asking questions that we didn’t know and got very frustrated we didn’t know…you are the tires saleswoman— that’s why we come to you. I told my dad we need to leave because she didn’t want to help sell us tires. By the end she says she doesn’t want to sell us no funk…. tires. Get off her property. She was the one who cussed me first. I’m sure she doesn’t know as much as her dad about tires but we know even less about the tires available. Then her dad shows up and she screams…. I’m not selling them no funk@@@@ tires AND he just shook his head. We just stopped at Miller Tire and got them ordered. She missed $600 per tire because of terrible customer service. Just beware customer service no longer exists here…and you can see from her response!
-
April 2023 by Jennifer
Who argues with a customer? Just simply ask the customer to leave, no profanity is needed.When a customer comes in they are needing information so they can make the right decision. When you are in customer service it is your job to guide your customer with respect so that everyone can get what they need.I will NEVER go to a place that would cuss and disrespect a 70 year old man.It is a pity that the dad did all that work to build a good quality business and he’s going to leave it to someone like her.
