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January 2023 by larry smith
Great service and rates. You are part of the family
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September 2020 by Betty Hodge
Was going to open an account there, they weren't interested in helping me. They were rude, rude, rude. Been in there 5 times in the last few months trying to give them the benefit of the doubt. They were nice 1 out of 5 times. Done!
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April 2020 by Will Fleenor
I highly recommend Andrew McKeehan. and his team at Carter County Bank to anyone looking to establish a great relationship with a local bank. They truly care about their customers and it shows in the quality of service they provide.
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October 2019 by Brandon Bowers
I call about being late on car payments. I was told after 90 days of not paying they repossess. Well after 48 days they're already saying they're going to repossess this week. So instead of the remaining 42 days I was told I have 3. This bank has gone down hill. Every location has suffered. Time for us all to switch banks. I just called and they laughed at me saying it's a small enough amount that I could easily do it. I'm poor I can't just whip up car payments in 3 days especially after been given wrong information.
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September 2019 by Brandon Pierce
My whole family has banked here. I have been promised a call back from the bank manger (whatever title) twice from internal staff and twice by customer support 1-800 number. Even left a voicemail on the managers line.... Never received a call. Never received an email. Also never had this issue with previous bank manager or staff at the locations ever before! Have been waiting over a month for a call as promised ...
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June 2019 by Tara Russell
This bank says you cannot make any transactions with a savings account and they close them if you do. Why? It's your money. This is ridiculous. They are friggin rude and they charge fees in your checking for A FRIGGIN DEBIT TRANSACTION. They will rob you for your money. DO NOT I REPEAT DO NOT BANK HERE.
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January 2019 by Debbie Stout
I called bank to require about my account . Spoke with representative named Tracy, whom was very rude and unprofessional when talking with me. I don't if because I don't big bank account or just rude person!!!!!!!! Thanks didn't even answer my concerns
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July 2018 by Dee Redmond
Never in my life have I had to wait a day to use CASH that was deposited???? Thanks for nothing!
