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March 2023 by Deacon Weeks
They use VERY shady practices with mortgages. When a property is "Appraised" They are SUPPOSSED to pull from a pool of appraisers and sometimes even get more than one. They use an in house appraiser, real piece of trash who intentionally "Appraises" houses low, the document we have shows multiple errors this fake expert made. Watch out for them. Furthermore the document they use even says, "Not a legal appraisal" they should really stop being intentionally dishonest by trying to manipulate prices.
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October 2021 by danielw65
I am updating my review. I gave them 1 star originally, because they are closed Saturdays, my PIN didn't work, and there's no weekend customer service number. In other words, no way to access my money when I really needed to. Very upsetting.The staff, however, are very friendly and professional. Luckily I have other accounts I could use.
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April 2021 by Johnny Postblock
I had a strange problem with my online account and Alyssa (sic?) was helpful and professional in resolving the problem for me.
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October 2020 by Alexis H.
I have loved the staff here as long as I remember. My grandparents took me here with them when I was young and I'd never think of doing business elsewhere. Staff are friendly and considerate, best service imaginable and never once had an issue with accounts there.
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December 2018 by Jessica Collins Adams
Great bank with excellent staff!!
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October 2018 by Melanie Fritts Miller
Eliz. Federal has been my bank for almost 20 years. I've had checking, savings, IRA's, and house loan. Great customer service at all locations!
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October 2018 by Natalie Ashton
Friendly and helpful staff. Everyone will go out of their way to help all that they can. Great bank that has been around since 1937. They must be doing something right!!!!
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October 2018 by Josh Smith
Great branch manager and friendly staff that help. They are the best bank in Elizabethton!!!
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October 2018 by Nathan Russell
Friendly, helpful, and a great bank
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September 2018 by Monnie Taylor Kechter
Great Bank, great service friendly staff
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December 2017 by April Davis
Friendly and helpful