-
November 2023 by Matt H.
!!!!! BEWARE OF THIS DEALERSHIP !!!!!!!!!!I had my vehicle towed here after they did their initial inspection(if you can call if that) they told me my rear end, driveshaft, transfer case and transmission. All have failed at the same time and wanted to charge me 13 K for the repair. I have always done my own mechanical work on older jeeps / trucks things like that. So that did not sound right to me and I was charged 180$ for this inspections and work that was completed (what did they do I'm not sure they definitely did not inspect my vehicle or do any proper diagnosis?)I had my vehicle towed from CDJR of Elizabethton to CDJR OF BRISTOL (costed me 100$) And I'm so glad i did after doing their inspection and evaluation they determined all my truck needed was an axle shaft not even the whole rear axle housing like CJDR OF ELIZABETHTON wanted to charge me for I had them go ahead and do the front differential service the transfer case service and fix the axle shaft in the rear end they did a few other little odds and ends, while the truck was there (maintenance stuff) and the total was just under 2500$CJDR OF ELIZABETHTON IS MY LOCAL DODGE RAM DEALER THEY HAVE PERMANENTLY LOST MY BUSINESS. I USED TO GET MINE AND MY FIANCÉ'S CARS SERVICE DONE HERE. I HAVE A DODGE RAM. SHE HAS A 19 CHARGER NOW EVEN IF I HAVE TO GO OUT OF MY WAY I WILL BE TAKING MY BUSINESS SOMEWHERE ELSE. I DO NOT KNOW IF THEY ARE INCOMPETENT AND CANNOT DO PROPER DIAGNOSTICS OR IF THEY WHERE JUST TRYING TO SCAM ME FOR 13K!!BUYER BEWARE IF YOU WERE GOING TO BUY A VEHICLE OR GET SERVICE DONE HERE MAKE SURE YOU KNOW EXACTLY WHAT YOU'RE GETTING AND WHAT IS WRONG WITH YOUR VEHICLE PRIOR TO GIVING THEM AUTHORIZATION TO COMPLETE ANY WORKOR SEEK A SECOND OPINION AND SAVE YOURSELF THOUSANDS OF DOLLARS!I have my receipts/work order from the Elizabethton and Bristol dealerships and I can provide them to anyone as proof of what my truck actually needed, and what CJDR OF ELIZABETHTON recommended and wanted to charge me for
-
November 2023 by Aleks Fedykiv
Came in to look at a vehicleThey didn’t have what we wanted but said they could acquire itNext day was told it wasn’t doableAt the time of looking at vehicles they gave us appraisal on our truck and we were happy to work with them trying to get a vehicle and trade ours in based on appraisalAfter few days didn’t receive any follow ups so we called and asked the buyout optionWe agreed to a price so the next day I came back to town from working out of state to sell our vehicle to them and sign paperworkAfter 30 min waiting in the cubical we were told they had no idea how we got the appraisal we did and offered us over $10,000 less after all this hassleNo one knew what was going onVery disorientedTold us they had paperwork ready for us to come in and sign and ended being all for nothing and cost me 2 days of having to come back in townWouldn’t recommend going to this dealership
-
November 2023 by Megan Gwinn
Skylar was amazing help with finding a car in our price range and with helping us close on our new car. We definitely recommend going here.
-
November 2023 by Eric Brooks
I had a great experience selling my Tacoma to this group. Will Sellers called me and was helpful with no pressure tactics, they made a reasonable offer, and didn't try to beat me down on the price when they saw the vehicle in person. I would certainly do business with them again.
-
November 2023 by Basil Williams
Skylar was absolutely amazing finding what I wanted! Kevin did great finding vehicles that was in my range and what I needed to be happy! Chris in Finance was amazing to work with to close the deal! I truly recommend working with these amazing people! They were friendly and helpful!!!
-
November 2023 by Adyson Bare
Got a great car for a great deal! Thanks to Corina, Kevin, and Steve! They worked so hard to get me a good car for a good price with a good payment!! You couldn’t ask for a better place to go! I will definitely be back!
-
October 2023 by Crystal Brooks
I had an amazing experience buying a four runner at closing time my sales Dustin was very helpful! He was a pleasure to deal with. Simply amazing he even went out of his way to get Travis to fix an issue that no one noticed at time of buying. Dustin and Travis a great work ethic. Everyone we encountered at buying time and even the day after was very friendly!
-
October 2023 by Wan Wang
I recently purchased a vehicle at this location and I had an amazing experience with my dealer, Craig. This whole review is about to be a huge thanks to Craig. He didn’t try to upsell me on services or products I didn’t need, was knowledge about the vehicle I was interested in, and extremely patient with me as I asked a million questions, and drove the vehicle to the requested drop off location after my purchase. He really was just all-around a great person to work with. 10/10 I would reach out to him if I ever needed to make another vehicle purchase in the area! (And did I mention that he fed me Chick-fil-A while I was waiting for paperwork to process and finalize?)
-
September 2023 by Stevie Bare
I bought a 2015 Subaru forester off of ford of Elizabethon and all the people for nice and sales person was Corina bare and she help me so much buying this Subaru she showed me the car and she was very nice I recommend if you was going to buy a car or truck check these guys out down at ford of elizabethton and make sure u try to get sales person Corina bare she treat you right on your next purchase of your new or used ford or whatever you are looking.
-
September 2023 by Bo Paunovic
We bought our beautiful Bronco here. Our salesman Craig was exceptional; making it an easy process. The entire team (front desk) was nice and accommodating. We had a good experience on the trade-in and financing. This is a big dealership with a small town feel. Great place to buy a car!
-
September 2023 by Chris Martin
We have bought and sold many cars over the years. This dealership is wonderful! Everybody there was so kind, so helpful, no pushy sales at all and extremely accommodating! Our salesman, Bobby was fantastic! Great salesman at a great dealership!! ???
-
September 2023 by Austin Howard
Just traded my truck for an expedition and my wife and I can’t stop talking about how great of a dealership it is. Craig, our salesman, is the best I’ve ever dealt with. Go give them a try!
-
September 2023 by Tina Richter
If you are currently in search of a vehicle whether it be new used whatever I urge you to stop by I purchased a vehicle from them and it is the best vehicle I have ever bought it will last me for many many years to come Karson Thompson knows really his stuff extremely helpful checked on me all the time keep me informed what was going on I would recommend this place to anybody go check them out a very pleasant experience best vehicle purchasing experience ever
-
August 2023 by Kristina
I purchased a vehicle from out of state from this place for my teenager. They sent me photos of the car that seemed to look like it was in great shape so we put a deposit down on it, drove 3 hours to pick it up and while we were there, I feel like they made it a point to keep the car "to get detailed" while I completed the paperwork. After waiting over an hour to get the car after the fact to have it pulled up with so many flaws they hid from me and essentially pushed us on our merry way. I've tried to contact them to see if I can just return it (after 2 days) because now it doesn't want to catch when you put it into gear. I'm sick because this is the kind of car she wanted (it is an old car) but I didn't foresee it being in this bad of shape & we put everything we could into getting it for her and the ones we looked at here were in 10 times better shape for 2k below what these people were asking (those sold before we could get to them) Now we have a car that we are going to have to put even more money into this car that we didn't expect. It is my own fault for not looking at the car before I signed away but they seemed like genuine people. Now after no response, I get why people don't trust some dealerships and this one really let me down.
-
July 2023 by Wesley & DeEtta Henson
Went there 4 times to try to get a vehicle I could afford, but was given the run around every time by the most of the staff that wanted me to purchase something that was way out of my budget. I finally gave up and went to another car dealership and came home that evening in another vehicle that was well within my budget. By the way, the other dealership had between 4-5 vehicles that I could afford when the salesman CHRIS at Ford of Elizabethton told me that there was no way I would find anything that was in my budget range. Purely pathetic of a dealership.
