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July 2023 by Angela Robin Lipps
Old bank better service and a credit union at that
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March 2023 by Ashley Smith
The customer service here is awful. They must be desperate for employees to allow these rude, people whose face would crack if they smiled.
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February 2023 by Ashley Guinn
DO NOT USE THIS BANKWorst customer service ever and the amount of one star reviews they already have is embarrassing. Just bank somewhere else
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December 2022 by Larry Williams
They need to fix your ATM machine and you need to get any manager she's ready to return a long time ago
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January 2022 by Cody Braswell
This is my family bank. Couldn't ask for no better service or people here. I absolutely love the workers. They always made sure I was taken care of and when I had questions they actually cared and answered to the best of there knowledge. This is my very first bank and I'm positive it's going to be only one.
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December 2021 by Roy Hill
Great customer service very clean inside. Windows please clean every 6 months. Very very looking
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May 2021 by Google User
This place has been steadily going downhill since the passing of the long time CEO in August 2020. The new CEO has come in and completely changed all the policies and procedures. She is hateful to the employees and the customers. Several long time employees have retired or flat out quit because of her actions. It used to be a friendly, fun place to bank, but now I dread even going in to do my banking. They aren't friendly anymore. Example...I went to the window of one the newer tellers, I said "Good Morning" to her and she rolled her eyes at me. I am in the process of moving my accounts to another bank. The customer service is horrible. They don't realize, that without us customers, that place can't stay in business. They are running off their members with their poor attitudes.
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March 2021 by Sarah Poole
This use to be a great place to bank. I have been a customer for 12 yrs and since this new system I have to run my check down alway holding it. This new system was a BIG MISTAKE. The bank tellers are great but the bank manager needs to look into this new system you will lose some customers if this keeps up!!!!!!
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February 2021 by J Republican
I’m sorry but the young lady that sits on the desk to the left as soon as you walk through the door is so rude. I almost cancelled my account if it wasn’t for the nice lady’s at the front of the bank overall experience was good but that one young girl left a bad mark on their business
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January 2021 by Carrie Bouthillier
Would give no stars if it allowed. Refused to give me a debit card for my checking account even though I had paperwork to prove the issues were not mine. Gave me a checking account as a "trial run," like I was a teenager. I've had a debit card many years. Rude staff. DO NOT USE THIS CREDIT UNION.
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January 2021 by Lil Brittle
The best customer service. I have had an account with them for over a decade. Just takes a phone call, they will help take care of almost any problem.
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April 2020 by Melissa Smith
The best customer service. I have had an account with them for over a decade. Just takes a phone call, they will help take care of almost any problem.
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March 2020 by Carrie Hyman
Would give no stars if it allowed. Refused to give me a debit card for my checking account even though I had paperwork to prove the issues were not mine. Gave me a checking account as a "trial run," like I was a teenager. I've had a debit card many years. Rude staff. DO NOT USE THIS CREDIT UNION.
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November 2019 by Velva holly
Definitely a rude set of old women
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October 2019 by Shaun Julian
Have been banking here almost 18 years. Always friendly!!!!
