Lowe's Home Improvement in Elizabethton, TN, is a go-to destination for a variety of home improvement needs, including gardening supplies, appliances, paint, and patio furniture. Many customers appreciate the helpful and friendly staff, noting how they go out of their way to assist with locating items and loading purchases. However, some customers have experienced mixed feelings about service, mentioning that while employees are nice, they may not always provide the technical expertise needed for specific product questions. The store layout has been described as confusing by some, making it challenging to find what they need. Additionally, concerns about theft have been raised, with customers observing opened packages and suspicious activities. Despite these issues, there are positive experiences, such as finding rare plants and enjoying the selection available. Overall, Lowe's offers a wide range of products and a generally supportive shopping environment, though there are areas for improvement in staff training and store organization.
Everyone has always been nice and helpful at this location, but I'm VERY disappointed that all the checkout lanes have been converted to self checkouts. Like, can I get an employee discount now?
July 2024
What can you say. It's always a Lowe's experience!
June 2024
Good for most household supplies, and they can give great advice
