Metro by T-Mobile has received mixed feedback from customers. While some express frustration over the closure of stores in Bristol, Tennessee, and Virginia, others highlight the helpful staff who assist with various needs. Customers appreciate the good deals on SIM cards with unlimited data and praise the staff for their patience and support, especially when helping individuals with disabilities. Overall, many have had positive experiences, finding great prices on phones and excellent service.
Closed all stores in Bristol Tennessee and Virginia now I have to drive to Johnson City or Elizabethton. Not cool what's up with this? :( :(
November 2023
The guys here have always been helpful. Get a really good deal with the 50usd sim card with unlimited data which I use for a month's trip in the US.
May 2023
Wonderful helpful staff. Assisted me in getting my disabled brother a new phone. He forgot his password and they worked with us for the longest time to get into his account.