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October 2023 by R. Sanders
Walked in yesterday morning, was immediately greeted, and walked out within 30 minutes, receipt in hand. Found what I wanted at a very fair price, and most surprising of all: my item was professionally delivered within hours. I will be back again, and highly recommend this place if you're looking for high quality furniture and excellent customer service.
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October 2023 by Rhonda Dias
I gave a bad review yesterday because I am sick and was cold. I didn’t know they were closed on Mondays. I got a rather rude phone call this morning from Chris. Myself and family have been customers for a long time but not anymore I like how they removed my post from yesterday.their website stated they were open 24 hours.
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October 2023 by Sheema Mohyuddin
We had been loyal customers at Factory furnitures for many years for their outstanding customer service!! The furniture we got them are reasonably priced and are good quality… we keep going back to them and just now bought another Lazy boy sofa. Thank you ladies for all your help!!
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October 2023 by Gwen Creager
I was looking for a new recliner. Wanted it to match the color of couch I already have. They were very helpfull Thank you
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August 2023 by Walter Mehlenbacher
I purchased a power recliner on a Saturday and needed it delivered quickly because of a surgery I was having on Monday. They responded fast a had it delivered about 4 hours later. And let me add that there were bad storms coming through at the time. I experienced awesome customer service from the sales lady to the young gentleman that delivered the recliner. Thank you
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August 2023 by L Z Johnson
Bought products, fair prices, customer focused.
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June 2023 by Edwina Pate
They have always had what we are looking for and always extremely helpful and knowledgeable.
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April 2023 by Linda Wyatt
For the past 30 years all of my Lazyboy chairs have been purchased at Factory Furniture. Christine is so helpful in answering questions and even pulling from the warehouse awork sleeper sofa for me to try out. Two trips was all it took and delivery will be made in 5 days! Good God fearing folks ?
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February 2023 by Kara Hooper
Doesn’t pick up the phone to update orders. Doesn’t have an answering machine…. How are your customers supposed to get in touch with you ?
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December 2022 by Bronwen Griffith
Good prices, really nice service!!
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November 2022 by Ryan Crockett
We have had nothing but great experiences here. I would recommend this place to anyone!
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October 2022 by Shirley Hale
Great service and very reasonable prices.
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September 2022 by Mary Beth Mitchell
Factory furniture is great! Christy set up my order for my couch and loveseat. The staff was very friendly, helpful, and professional through this process. I would highly recommend for all future purchases.
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July 2022 by Bill Prince
What a great experience with Chris B and other ladies I didn’t get the names of. We had a great experience with them and will definitely be back for other future items.
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April 2022 by Eric King,
The fine people here have always been great to deal with. They are very helpful and friendly.