FirstBank in Fairview has been serving customers for several years, providing a generally friendly and welcoming environment. Many customers appreciate the caring and helpful staff, especially highlighting employees like Amelia, Jessica, and Teresa, who have gone above and beyond to assist them. These employees have built strong relationships with customers, making them feel valued and more than just ordinary clients. However, some customers have noticed changes over time, feeling that the current staff may not offer the same level of personalized help as before. One customer shared a positive experience with quick, efficient service when making a stop payment, highlighting the staff's familiarity and professionalism. Overall, FirstBank in Fairview is considered by many to offer a good banking experience with caring employees, though some miss the previous team that provided more personalized service.
Great bank. No atm fees when using a foreign atm. Good people.
June 2023
Great bank. No atm fees when using a foreign atm. Good people.
March 2022
I needed to make a stop payment on my account and called First Bank and they knew who I was when they answered the phone went straight to my account without asking for my account number. Called me by name to assure me they had the correct account. It was such a quick and awesome experience.