Pep Boys Farragut on Kingston Pike offers a wide range of auto services, including oil changes, tire replacements, brakes, batteries, inspections, towing, and other repairs, with same-day appointments available. Backed by 100 years of experience, the shop employs ASE certified mechanics who go further to help customers go farther. Customers appreciate the friendly and professional service provided by the staff, especially Rachel, Casey, and Ryan Byrd, who are recognized for their helpfulness, kindness, and caring attitude. Many reviews highlight the shop’s integrity and dedication to customer satisfaction, with staff resolving issues with honesty and professionalism. The team is praised for turning stressful situations into positive experiences, whether it’s fixing a flat tire, handling urgent repairs, or assisting during busy times. Customers feel confident in the shop’s knowledgeable staff and appreciate the genuine care shown during their visits. Despite busy days or unexpected system issues, the staff remains friendly and accommodating, often going out of their way to ensure customers feel valued. The shop’s integrity, helpfulness, and dedication to quality service make it a trusted choice for auto repairs and maintenance in the Knoxville area. Overall, Pep Boys Farragut is highly recommended for its outstanding customer service, professional team, and reliable automotive care.
Ryan and his team at Pep Boys were awesome—super professional and efficient. They got me in and out quickly and ready for the possible snowstorm headed this way. Thanks again! I’ll 100% be back for future service.
January 2026
Ryan & crew took excellent care of me! They were fast & great customer service. Thank you!
January 2026
We were on a trip to Georgia and our car started acting up. Robert was very professional and told us to bring our car in and they would take a look at it. They diagnosed the problem and repaired it it quickly. They were honest and totally clear what needed to be done. I would highly recommend them.
