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February 2024 by Susan Csanadi
Clean store, friendly cashier, found what I went in for
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February 2024 by Amy Counts
Staff very helpful,
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February 2024 by Ryan Hyers
Never getting my money again. Horrible place
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February 2024 by Lydia Bosse
After multiple trips to get the Gas Stop supplement for our dog, we still haven't gotten any. Was told "it's on the truck", " it hasn't been unpacked yet", " just don't know" and lastly "no, I don't think we can order it from the store". Very frustrating. Would really like some answers.
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February 2024 by Robin Bansemer
Emma has been absolutely amazing. I don’t know how she does it but my puppy had been traumatized for a day with any other groomer. this is the second time he’s met Emma and he was happy and back to his normal self right away.We will keep coming back for her for sure
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February 2024 by Michelle Peruski
Terrible experience with Stacy in grooming. It was very clear that she was not interested in any kind of customer service. Rude and unhelpful. I will never shop at this store again.
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February 2024 by Stephen Schoolfield
CJ was great
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January 2024 by Jane Benson
Courtney at the Farragut store was awesome and went above and beyond in helping us get our dog food out of the middle of a wrapped pallet. I cannot say enough good things about her!
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January 2024 by Teresa carol
best salon ever
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January 2024 by Talya S
We have taken our doodle for grooming at this location for the past 4 years and have been so happy. They are affordable and do a great job! We have seen Sarah, Jacqueline and Tereasa, and have been happy every time. It definitely makes it worthwhile when you join their Petco Vital care premium program.
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January 2024 by Hailey S.
Their service was terrible and if I could have I would have chosen 0 stars. We brought my dog into the store to get groomed and when my mother walked up to the counter to check him in so that he could get groomed she was told that they would not take him because he had a "hip condition" I explained that he is a service dog and would be able to tolerate a grooming session and they said that it is Petco's policy to not groom dogs with hip problems. If this is the case then I believe that they should have posted that on their website when scheduling a grooming appointment. I would never recommend Petco for shopping or grooming services. Their policy is discriminating and shouldn't be a thing.
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January 2024 by Talya S.
We have taken our doodle for grooming at this location for the past 4 years and have been so happy. They are affordable and do a great job! We have seen Sarah, Jacqueline and Tereasa, and have been happy every time. It definitely makes it worthwhile when you join their Petco Vital care premium program.
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December 2023 by Lainie McCoy
Had a disappointing experience here. I brought my son in to get supplies for his African Dwarf Frogs and the aquatics area was a wreck. We couldn't get to anything because there were broken tanks in the way. April was the person working and was extremely rude to us and unhelpful. She assumed we were getting fish and kept telling me everything I was getting was wrong without suggesting anything else. She said "Here's your receipt so you can bring it back when it's wrong." My son gently bumped into the panel on a tank with fish in and it came crashing to the floor. I apologized and April looked disgusted and fixed it without even responding to me. Ended up not getting what we needed and went over to PetSmart and had an experience that was 1000x more pleasant with a better inventory and cleaner store.
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November 2023 by Karen G.
Was very upset with grooming today. Normally very happy, but today I went to pay and my bill was $10 higher than normal. I asked why and there was a $10 charge for shave, brush out, scissoring. I said isn't that part of a hair cut like usual and I was told that they now charge extra for using scissors but the receipt also says shave and brush out. I did not tip the $10 I usually tip and left very confused and angry. I called the other petco in the area to see what they were charging and they told me the regular price I always pay, so it looks like I will be going over there from now on.
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November 2023 by Cameron Swift
Staff are always very helpful. Has typical pet store stuff.