Planet Fitness is a popular fitness chain known for its welcoming environment and focus on strength building in a Judgement Free Zone®. With over 2,700 locations, it offers a space where everyone can work out at their own pace, regardless of individual goals or routines. Members frequently praise the cleanliness and friendly staff at many clubs, mentioning that some locations are especially well-maintained and inviting. The new equipment is appreciated, and the gym's spacious layout allows for effective workouts. However, some reviews highlight concerns about hygiene and maintenance. Several members have noted a lack of cleanliness, such as dust, hair, and dirt on the floors, which makes them hesitant to do certain exercises like push-ups. Repeated requests for better cleaning and attention to hygiene are made, with some members frustrated by the perceived lack of action from management despite providing photos and feedback. Additionally, there have been issues with power outages and communication, such as not receiving notifications about outages, which can disrupt workouts. Staff members are generally friendly and helpful; one reviewer praised a staff member for excellent customer service and even the suggestion of employment opportunities. Overall, while many appreciate the atmosphere and equipment, ongoing concerns about cleanliness and communication suggest room for improvement at some locations.
