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June 2024 by T Sherman
Incompetent. Gives me partial refills twice and now won't refill the rest because the prescription expired, even though they said i wouldn't lose the refills, before it expired. Now, I have 2 weeks of lost medication. They don't care if you travel, for a living.
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February 2024 by Stephie 640
3 people running the pharmacy on a very busy afternoon (do better Walgreens. These people need HELP), yet the drive-thru tech took the time to search for a discount on a medication not approved by insurance. She looked for the BEST discount, not just the first one she found.The tech that rang my purchase up was answering phones, handling multiple people...and still smiled kindly. She was professional even though I expressed how stressful it must be to be understaffed.I will be transferring my meds from Walgreens strictly because the company is not taking care of their staff, and mistakes on contraindications have been made where I caught some scary interactions (different location).I think this is human error that is caused when the staff is overwhelmed.Good job Farragut Walgreens staff. The main check out employee at the entrance is extremely kind. The make-up area employee is exceptionally helpful. And pharmacy staff hard-working and overworked.My 5 star review is for THEM.
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November 2023 by Ashley H.
I don't understand people's rude reviews. This Walgreens is excellent. I never have to wait long in the drive thru for my prescriptions and they communicate so well at the window. Maybe if customers had more patience in life they wouldn't leave such bad reviews online all the time. This Walgreens does fast pick up too! Great store.
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October 2023 by Mitilha Silva
Great staff and customer service
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September 2023 by Bill Kelly
Pharmacy is slow, and provides inaccurate information. I would call that incompetent. Not what I am looking for in a drug store.After waiting for my prescription status to update from 'in progress' on the Walgreen website, I called the pharmacy to ask if they had my prescription drug in stock. I was told they do not have it in stock and did not know when they would. So I went looking for another pharmacy that had the drug in stock and I could transfer the prescription to. Contacted Ingles Pharmacy (great customer service) who informed me they had the medication in stock and would call Walgreens to have prescription transferred. 30 mins after that call to Ingles, I get email from Walgreens telling me my prescription is ready for pickup. Called again to verify that they did in fact have the drug in stock and available which they confirmed. I finally did get my prescription filled at Walgreens but will not be using them again.
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July 2023 by Nate Pirro
Terrible experience 2 days in a row trying to get my prescription filled from the pharmacy. Both times I was greeted with attitudes by pharmacists. No smile, no “how are you?” instead I got a feeling as if I was an inconvenience, although I only had to go back a second time due to the careless overlook of my prescription that wasn’t properly filled.
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February 2023 by Seung-Hwan Lim
Pharmacy is the worst. I transferred prescription from Kroger around 2:30pm which was to treat my life threatening condition. However walgreens didn't check their fax until i called them twice after checking kroger by myself and, supposedly walgreens should've checked. They promised the medicines will be ready before 7pm, but they weren't. I picked them up at 7:20pm, only with a missing medicine and misding machine for my medicine. It looked like they were saying you'd better go to ER tonight, which seemed like none of their businesses. I was wondering if they have surffered my condition and get the same treatment from other pharmacists. I just pray i don't go to ER tonight. Long live walgreens!
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February 2023 by Melanie C.
My mother had prescription for Valium called in from her family practice doc in Kingsport, Tn. Pharmacist called and grilled my 74 yr old mom about whether she was actually driving there to see a doctor and then informed my mom that she could just fill her prescription there. My mother lives with me. So now we have to get docs office to call it in elsewhere because that b**** of a pharmacist - Dr. Holly penned that she called doc office and script would be filled in Kingsport - which didn't happen. So the pharmacist wrote a lie and we can't transfer this script to another Walgreens. Meanwhile my mom is crying about the nonstop buzzing, it's a weekend, and I can't get anything fixed today after many doc appointments and a legitimate prescription. There's a place in hell for you lady and I hope you become afflicted with this, but first I'll be finding out how I can report you for age discrimination to your licensing board.
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February 2023 by Joseph M.
This place is a joke. They received my prescription request at 8:50am I called at 11:15am wasn't ready. I was told I'd get a text which never came. Found out it was ready after I called again! It's a ready made prescription "a shot pen" No Counting, but still took 26 hrs to get.
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April 2022 by Cheri F.
This pharmacy at Walgreens in Farragut is AWFUL! Terrible hours, and even worse customer service. The pharmacist is extremely rude. I am changing pharmacies on Monday, April 3, 2022.
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February 2022 by Mackensie V.
New younger girl working the drive thru pharmacy is rude and has a bad attitude. If you hate your job don't work there.
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October 2021 by Ben
Robbie the cashier is a hard worker and a nice person! Makes the experience coming here much better!Thank you for being awesome, Robbie!
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July 2021 by C D
Robbie the cashier is a hard worker and a nice person! Makes the experience coming here much better!
Thank you for being awesome, Robbie!
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April 2021 by Chris
Robbie the cashier is a hard worker and a nice person! Makes the experience coming here much better!Thank you for being awesome, Robbie!
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March 2021 by Joe Cacopardo
Excellent and knowledgeable staff
