Walgreens is a pharmacy and retail store that offers a wide range of services, including prescription refills, health and beauty products, and photo printing. The pharmacy hours are Monday to Friday from 8 am to 1:30 pm and 2 pm to 8 pm, Saturday from 9 am to 1:30 pm and 2 pm to 6 pm, and Sunday from 10 am to 1:30 pm and 2 pm to 6 pm. The pharmacy staff at Walgreens have been praised for going above and beyond to help customers with medication delays and providing excellent customer service. One customer, Karen S., expressed gratitude for the pharmacy staff's time and patience in dealing with their insurance. However, one customer had a negative experience when they purchased a damaged and potentially unsafe supplement from Walgreens. The initial cashier refused to refund or exchange the product, but the customer persisted and was able to resolve the issue with the store manager, who was more helpful. The customer appreciated that Walgreens ultimately made the situation right, but the hassle of having to visit the store twice and contact customer service was a frustration. In contrast, another customer had a very positive experience at a different Walgreens location, describing the entire staff as incredibly friendly and helpful, creating a welcoming atmosphere that is often lacking in retail environments. Overall, Walgreens offers a range of services and products, and the customer experience can vary depending on the specific location and staff. While there have been some issues with customer service, the pharmacy staff have been praised for their dedication and the company has been responsive in resolving problems.
Pharmacy staff went above and beyond their job to help me with a medication delay. Thanks for your time and patience dealing with my insurance. Karen S.
September 2023
I always receive prompt and friendly service at the pharmacy, even when they are busy! Thank you!
March 2022
I just walked into the friendliest store I have been in for the past 5 years. The entire staff could not be more helpful, super friendly greeting everybody in the store and created a vibe that you just don't see any more in retail. Thanks for reminding us all what incredible service looks like and how to treat other human... read full comment
