Walgreens offers a variety of services including prescription refills, health and beauty products, and photo printing. The pharmacy staff is known for being helpful and going above and beyond to assist customers, especially with issues like medication delays and insurance concerns. One reviewer appreciated the staff’s patience and extra effort in resolving a medication issue. Customers often take advantage of deals such as Buy-One-Get-One offers on supplements, though sometimes product safety concerns arise. For example, a customer received a bottle with a broken seal, which was a safety issue since the product indicated not to use if the seal was broken. Although initial attempts to return the defective product were unsuccessful due to store policies, the store manager was helpful and made the exchange. Despite some frustrations with customer service, the customer appreciated Walgreens’ commitment to safety and was pleased that the issue was resolved. The store staff is often praised for their friendly and welcoming attitude, creating a positive shopping environment. Overall, Walgreens is seen as a place with helpful staff, good deals, and a friendly atmosphere, though experiences with customer service can vary depending on the location.
Pharmacy staff went above and beyond their job to help me with a medication delay. Thanks for your time and patience dealing with my insurance. Karen S.
September 2023
I always receive prompt and friendly service at the pharmacy, even when they are busy! Thank you!
March 2022
I just walked into the friendliest store I have been in for the past 5 years. The entire staff could not be more helpful, super friendly greeting everybody in the store and created a vibe that you just don't see any more in retail. Thanks for reminding us all what incredible service looks like and how to treat other human... read full comment
