The Verizon store in Fayetteville receives positive reviews for its helpful and knowledgeable staff. Customers appreciate the staff members for their patience, especially when assisting with complex issues like account updates and choosing the right plans or devices. Several customers highlighted employees who went above and beyond, providing detailed answers and making the experience pleasant despite previous negative experiences at other stores. The staff's friendliness and willingness to help are frequently mentioned, with some customers noting that the service they received was better than at other Verizon locations. Overall, the store is praised for its attentive service, making it a recommended place for those seeking assistance with cell phones, plans, and accessories.