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March 2024 by Erika Solano
Pam and her team where on it from day one always kept me in the loop of what was to come and what to expect and made the whole process go very smooth and fast close! Thank you all again!
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June 2023 by Julie Sprague
Great experience! The staff was friendly, knowledgeable and patiemt
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December 2022 by Google user
Pamela’s prompt communication, and urgency for our client was truly an example of white glove service. She definitely went above and beyond. I know and trust my clients are in good hands with her.
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November 2022 by Sean Vollenweider
This was our fourth time purchasing a house and going through the process of getting a home loan. This was by far the worst experience for us as it was beyond stressful from start to finish. We had to continuously provide info that had been submitted and correct errors that had already been communicated. We unfortunately would not recommend them.
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September 2022 by Monica Restrepo
I HIGHLY, HIGHLY recommend Pamela Stephens team at PRMG. In an emergency, my client had to shift his loan from another lender, over to PRMG. The closing deadline was very tight and there were multiple obstacles on the buyer’s end (including initial issues with his green card). Josber, Brian, Brandon and Edward literally huddled together and pulled a rabbit out of a hat and closed this loan from start-to-finish in 10 days. It is a miracle and my clients are so happy! Monica Restrepo - Realtor, Benchmark Realty, LLC
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August 2022 by Gabrielle McIntosh
Pamela’s prompt communication, and urgency for our client was truly an example of white glove service. She definitely went above and beyond. I know and trust my clients are in good hands with her.
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April 2021 by Cristian Vargas
Best lender in Nashville! 100% recommend Pamela and her team. They are very fast and took great care of my client! Couldn’t be happier with the service!
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March 2021 by Michelle Langford
Excellent Loan Originator Travis Swartz -High Recommend for Clients wanting a loan and Agents to refer business. This gentlemen goes over and above to get loans closed on time and will research programs and guidelines to get conditions meet and or cleared. Love when we have such dedication to get my loans closed for my clients. Thanks Travis for all that you do.
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February 2021 by Braden Griffiths
Austin at Paramount was great to work with. Always accessible and made it a smooth buying process.
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October 2020 by Dan S.
Peter lied to us for four months. Yelled at my wife and realtor over the phone. Escalated every conversation into an angry rage. Communication then became non-existent the week leading into what was supposed to be our closing. Peter was irrational, incompetent and over confident. Despite multiple requests, he refused to communicate everything via email and was constantly texting important information to my wife. He illegally contacted the listing agent of the property we were buying as well as yelled at our realtor on the phone. Nearly every interaction led to yelling about how God sees and appreciates him even if no one else does. All of this after asking for the same files from us for his underwriter nearly 10 times. After two months of being told that we had plenty of "wiggle room" in our debt to income ratio he called to let us know that the numbers didn't work and they couldn't loan the money. During the same call this scare was remedied of course by him posing himself as our savior and forfeiting part of his commission to save the deal. When our realtor told him it was unprofessional to speak to us about his commission, he went ballistic on all of us. He was extremely impatient while we waited on our dream house (a new build) to be completed and get the necessary certificates from the city. He told us on multiple occasions that once we received the certificate of occupancy, he could close in 24 hours. Once we received the certificate, he went silent. We drove into town for the closing he had promised, along with the out of town listing agent. We didn't hear from him for 3 days, upon which time he told us it would take another week to close. We waited the week with no communication, only to be finally told "someone would reach out to us soon." When the Franklin branch manager, Philip Stephens, reached out to us the day before our new closing date, he spoke down to us in a condescending tone and took up for Peter, even when we passed along his behavior. Philip promised he was going to make the deal happen in a week. We adjusted our contracts and trusted him. He promised they would both be in communication daily from that point on, which never happened. I got two further texts from Peter after that point, telling me he was busy with other closings but would get it done afterwards. Neither happened. Philip called the next week making himself a martyr because he was giving up Monday night football to meet with the underwriter that evening. He promised we'd be the first to know if anything was out of the ordinary with that meeting and that we wouldn't be able to close two days later. When I tried contacting both Peter and Philip the next day for an update, they didn't respond for TWO WEEKS. During that amount of time, and solely because neither Peter or Philip could adequately do their job, the builders of the house who had told us on numerous occasions that they "built this house for us", backed out of the contract we had had for 4 months because they no longer believed we had adequate funding. We lost our dream home because of Peter and Philip. They are now texting us, requesting us to sign papers weeks after the deal has been lost and after refusing to answer our many emails, phone calls or voicemails. We were constantly being told how lucky we were by these dual airbags because no other broker would work with the complications of our self-employment.
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September 2020 by randy kovacs
Joe is awsome very knowledgeable i would highly recommend joe for all your housing needs
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August 2020 by Ofelia Tn
Thanks Team and Pamela
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July 2020 by Leonel Morales Trejo
amazing team with Pamela, Thank you for your work.
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July 2020 by Elena Rivas
amazing team! fully recommend them!
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July 2020 by alejandro perla
(Translated by Google) Thank you Pamela and her employees for their excellent work!(Original)Gracias Pamela y sus empleados por su excelente trabajo!
