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March 2024 by amanda carden
Robert is kind, honest, and helpful. I hit a pothole and the right rear bumper and light came unhinged. I also had a flat tire on Monday, filled it, and it seemed to be holding air but I was concerned. Robert popped my bumper right back on and secured my light. Later he called to tell me they couldn’t find anything wrong with that tire after trying multiple tests. When I picked up my car, he told me I didn’t owe anything to my surprise. Breath of fresh air!
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February 2024 by Randy Poole
Found a vehicle online at Gallatin Honda, communicated with them via text.... drove up the next day for a test drive. Ready to buy, and we wanted to pay cash... so they WOULD NOT HONOR the Online price!!!! Pretty sure that's Illegal in TN.
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February 2024 by Cheyenne Lowry
I have been looking for a reliable car since September of 2023 and have been having some really complicated and overwhelming experiences with most places I reached out to. The Gallatin Honda and their representatives Tyler (sales) and Heather (finance) offered the best experience I could have asked for! They were incredibly patient, helpful, and upfront with me. They were very knowable and did not use that as a means to try and scam me - They were quick to break things down even before I could ask and also quick to bring up all of my options, rather than what would just get a high sale made. I cannot expression enough how appreciative I am for their care! I love my new car and would absolutely recommend this dealership to anyone looking.
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February 2024 by Grant Wilson
The sales rep we worked with was really slow and multiple times said he would get us an answer by the end of the day and then we would not hear a word until we reached back out asking again.This dealership forces you to buy things that are not necessary when purchasing the car. We put a deposit on a car that had not yet arrived and they still gave us no option. With sensitivities to chemicals, the stuff they put on the seats has been extremely difficult. Definitely will not return to this dealership for any future needs.
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February 2024 by hayden moore
Great customer service and Olivan is the best help you can get there! Recommend him 100% if you’re going to buy from there!
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February 2024 by Michael Campbell
Rob Holt has been a great help with the vehicles I needed serviced. He is always prompt and attentive with getting my cars done on time. I am grateful that he is apart of your service department!!
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February 2024 by Kenna Hallman
Go see Olivian B.If you are looking for a new vehicle. He responded quickly to our message asking about the availability of the SUV we were interested in. Got to the dealership and Olivian was very kind and knowledgeable. He was very helpful and easy to work with. Within a couple hours we were leaving the lot with the vehicle we wanted.
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February 2024 by William Bowers
I went in for an oil change and tire rotation on my Honda Element. I received excellent service from the service writer Anna. The technician did a great job servicing my vehicle and they even washed my car for me. I scheduled the appointment online and was out in less than an hour. Highly recommend you go there for maintenance or repairs for your Honda.
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February 2024 by JB Bancroft
Class acts. Honest, respectful, and good people you want to work with. I have finally found a Honda dealership I can trust for service, price, and comfort. ALL the service advisors are awesome. The lounge area is comfortable and they provided snacks and fresh coffee. They were honest about the wait time. Also, washed my vehicle. They didn't attempt to "up sale". I will only go there from here on. Even after I expressed my satisfaction, the service manager reached out and personally asked if there was anything else he could do. Don't waste your time and money at Honda in Franklin, Nashville, Murfreesboro, or Mt. Juliet. Make the drive to Gallatin Honda and you'll be glad you did. End of line.
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January 2024 by Elizabeth Ellis
I’ve been to multiple Honda dealerships and this one has been the best. Friendly staff and quick service.
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January 2024 by dado
Jason was top notch setting up my daughter with her new car … very good buying experience , no stress or drama , we got set up with financing in no time, and drove away in awesome Challenger .. would recommend these guys to anyone …
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January 2024 by Alex Mendoza
Evan Ruth is awesome helped answer all my questions and wasn’t pushy at all in making the sale definitely wanted what was best for the customer. I truly appreciated the experience!
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January 2024 by Devin Stephenson
Really unorganized. Need new management.
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December 2023 by Michael M
Olivian B. Is great. My wife and I came in for an oil change and left with a 2023 Ridgeline HPD. We asked and Olivian delivered. Awesome experience all the way around.
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December 2023 by Adrienne Poulton
Kevin called and wished me a happy Christmas long after I purchased my car. I would HIGHLY recommend Kevin! He’s well experienced and the kindest person you’ll ever meet. 10/10 would recommend. I love my Honda CRV sport