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June 2025 by Rick Boguskie
To high on their prices for merchandise given to them for free. I will not go back. Store was a mess too. I guess they higher up people need more money.
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June 2025 by Todd Ray
It was fun once again solo bolo thanks Bonnie
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May 2025 by Caleb Wilson
I love Goodwill!
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May 2025 by Scott Miller
What is to say? It's Goodwill.
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March 2025 by Saiah Gresham
This is not the first time this has happened we pull up with kids in the car and the person in front of us is loading there stuff into the bins to donate and then the man that did this last time comes out and is grabbing and shoving bags so aggressively dropping things and clothes all over the pavement and then it’s our turn and he gives us this terrible look and we offered to help him load the stuff and items we brought and he snatches the bag out of our hands so aggressively that it made us trip and then dumps the stuff in the bins and then slams our bag back in our hand never donating there again .
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July 2024 by Kathy Plourde
Lots of product and no employees to check us out... I've been in line for 15min ama have made no progress...unbelievable!!!
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July 2024 by Jim Sheeley
Nice clean store
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July 2024 by Desire Phipps
James Baker was a delight during our trip to this Goodwill. Absolute sweetheart and gave us the best goodbye even though we shut the store down and instead of being irritated with us was so kind. Great employee!!
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June 2024 by Wood Family (Barefoottravelers)
Always love come never know what ur going to get. And always good prices and friendly employees
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June 2024 by Carina B
The cashiers aren't too great at math. For example, when I buy 5 books at 99 cents a piece my total isn't $4.99. It's $4.95. I realize it's only a few cents but I bought more than 5 books and I expect it to be the advertised price.
Also when I'm buying things that are advertised as 50% off, I expect it to be 50% off. If the total is an odd number and you can't spilt it evenly, don't short the customer and give me less than 50% off.
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June 2024 by Christopher Stacy
Me, my wife, and my daughter love going to Goodwills but among the one in Gallatin, Lebanon, and Hendersonville, this one in Gallatin literally has us laughing for the money they ask for a lot of things and I never see that at the other ones, never.$40 for a drill with no battery, a lot of craft stuff my wife likes to look at more expensive than if they were new? We even donate a lot and we had to quit doing that at the Gallatin one because that guy won't say a word and real aggressive like he'll just say "Put it in there" and we just think really? We're donating and your gonna act like that? But yea we live in Gallatin and there just ridiculous with pricing and then I found like an old canteen for 1.99 and I thought ok not too high and it had a cloth thing on the outside and the price sticker kept coming off and I went outside when my wife was checking out and she came out and said "that checkout lady asked "where's the price sticker" and she told her I guess it fell off then the checkout lady asked how much was it and my wife said 1.99 and she said "Well, I can't do 1.99 best I can do is 2.99 and when she told me that it blew my mind. You all priced it and it came off and a lit of times there silver marked priced somewhere and then you say "Oh I can't do 1.99 for an old canteen that doesn't even have a lid? We live near Gallatin but they just sucked the fun out of it and this is the only one I've ever been to where you can hear other people blurring out the price so etchings marked at and laugj and were like "yea we know" and decent stuff well actually sit forever because its marked so high so if there making money I guess that's all they care about but at a certain point your gonna ruin your reputation because were done with this spit even tho its so close but you don't charge more than if it was new, charge ridiculous prices on other stuff, and act like a holes when your trying to donate. Nobody in there right mind would want to go for that experience even after you try over and over to support the one in your community but thats a two way street.
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May 2024 by Love Earth
It’s so sad, to know that this is a place that had everything donated to them.They want $15.00 dollars for pair pants.The company needs check into this place.See why the workers are making there stuff so expensive.This is not right at all.Not far to the people that is poor.Also there very rude to customers and not helpful.So sad Goodwill is not for the people just the company Banking off the poor.Your store is a joke…God is watching.If I give put a zero Star I would.
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April 2024 by Patrick Parrigin
Excellent and clean
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February 2024 by Clarissa
Used to shop here a lot but will never go back now. I have tried two times to donate and both times the employees in the back were incredibly rude. The first time the guy you could tell didn’t want to be there and acted like he hated his job. Yelled stop at my boyfriend for getting out of the car and bringing a box up and told him to wait. Then another man pulled up and did the same thing and he said nothing to him. He was also being a bit aggressive with how he was taking stuff from the lady in front of me, and I could tell she was uncomfortable because we made eye contact a few times. After this experience it took me months to want to go back because it left me feeling very anxious at the thought of it. Then this time, after finally deciding to try again, we pull around the back and go the right of the cones (there are no arrows or anything telling you what to do or which way to pull in) and there was a guy out there aggressively pointing over and over again. From where we are, we have no clue what he is trying to point at and he wasn’t saying anything. Then he proceeds to throw his hands up and walk inside. So we are left out there trying to figure out what he was wanting and back up behind the cones. My boyfriend gets out to try and put some stuff in the bins and at this point the employee comes out again and starts acting the same way and then throws his face in his hands like we are idiots or something ?? Keep in mind this whole time he has not said an actual word to us to let us know what it is we are doing wrong so we decided to just leave. I would like to note both times were different employees. It’s like they forget the whole reason they have a job there is because people donate. Only redeeming factor of this store is a nice older lady who has been my cashier multiple times. Wish I could remember her name
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February 2024 by Gary Long
The black guy and girl are extra helpful. The old bats up front are not. The management needs help I see a lot the disc getting stolen!
