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February 2024 by kaitlyn
I have been going to H&R Block for the past three years. I’ve never had any problems and I’ve never had to pay an outstanding amount or what iview and what some people view as an outstanding amount this year I had one simple 1099 to file that’s it, I’m not going to mention names because I feel like it’s not appropriate but the person that had helped me with my taxes seemed Finnicky and unsure of what they were doing. They had to keep erasing things and asking for help when she had got to my total I was not pleased at all! When they got to the total of how much it would cost to file my taxes It was unbelievable how is to file going to cost $600. I refuse to pay that amount, considering that each and every year before it was less and not as confusing, even when I had more papers to file. i’ve then went to file online and only ended up paying $120 They seem shocked when I told them that I was able to pay so little!!! I wouldn’t go here it’s very unprofessional and i’m assuming the business is just money hungry?
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June 2023 by Mason Whitt
Misleading information about estimated taxes resulting in a penalty, no proactivity or offer to help at an appropriate time
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April 2023 by Laura Sofia Olvera-Andrade
Very friendly and professional. Truly helped put us at ease with our tax situation. I would recommend to anyone.
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March 2023 by Patti Keitzman
Brian does a great job for our business, and works hard to get us the best refund by working to understand our business, We highly recommend him.
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February 2023 by Ken Troutt
Great place to go and get thinks done right.thank Hrblock.
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February 2023 by Christina Coburn
Very helpful and so kind!!
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December 2022 by Heather Strasser
We’ve used the services at this location for a few years, this year there was an issue that was both my end and our tax preparers end because she didn’t catch the error before filing our taxes and I noticed after my appointment and called for assistance in correcting the issue the same day (back in February) we still have not received either our refund or communication (forget trying to actually talk to someone) from the IRS and whenever we call this office for assistance we never get a call back from the manager who is quick to rush us off the phone and refer us to the IRS. It is now November and we still have not received any assistance from this office in taking the steps to correct the error so our taxes are filed correctly and so we may get our refund. After this fiasco we will not be using them again and will use another company for assistance in the future. We’ve spent way too much money for services only to get pushed aside and receive absolutely zero assistance in correcting the error.
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March 2022 by Ann Daniel
Leslie Isham was extremely personable and professional. It was apparent that she is very skilled in her duties and her customer service was outstanding. She was a pleasure to work with today.
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March 2022 by Lucinda Biles
She was really sweet and she helped me with through everything and stuff I didn't understand
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March 2022 by Kristie Love
Everyone is always very polite and helpful.
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January 2022 by Eric Solis
Tax preparer was very relatable and knowledgeable.
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June 2021 by Randy HArdaway
Your agent was very friendly and helpful in preparing my tax return nice experience,I've been to other places where the service wasn't as friendly and helpful , I'll be back next year for sure, thanks H&R.
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June 2021 by Jeffrey Hartmann
Always takes care of me and my family.
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May 2021 by Christian Essex
Fast and easy.
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March 2021 by Damon Wolfshire
They have wonderful personalities, and they a good at their job, If you have a W-2 forms. If you are self employed and/or a freelancer, this place is highly un recommended. They filed my taxes with the result of owing them $500 and owing the IRS $800+ After my deductions and using my stimulus toward it. I knew something was not right, because I have already calculated my deductions personally. When I went through filling my taxes on my own WITH THE SAME information given to H&R Block, on top of over estimating my income this time for a test run, I had nothing owed to the IRS. And that’s with my mileage and meal spendings alone. I still get my stimulus as well. Again, wonderful if you work for a company as a normal employee, but terrible for freelancers and self employed workers. I’m very livid over their lack of experience on filing self employed individuals. I’d rate them -5 stars if possible. Because I do not understand how I alone can file my taxes with Turbo taxes software and my deductions come out as I predicted, and I’m sitting there about to pay $500 just because I had an assistant do it for me and could not even pull it off. I was pressured to use H&R Block, I completely regret it more than anything. I feel bad for wasting their time and having my time dramatically waisted As well.Also, I have not completed my 2018 tax form, I have only signed it and have yet to pay it because of complications (it was filed behind my back by someone I know, I wasn’t mad.) and some how they cannot find it and my return for that was marked sent even tho it never was sent. I don’t understand how it could be sent when I signed the paper last year, (2020) and have not paid for it yet. I strongly believe their documents or their software is messed up dramatically somehow or it got messed up over the past 2 years. I have no idea on how that works.The main reason I’m disappointed, I’m only 24... I expect professionals to be able to do more then I can with something ESPECIALLY if I am paying $500 for the service...