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February 2024 by Sydney Whelan
Lady who helped my fiancé and I was very nice but we put in an application for 5 different cats. They said it would take a week to hear anything, we even called after a week and they said they’d get back to us which they never did. Even if we didn’t get approved for any of the cats it would’ve been nice to at least know. We ended up getting a kitten at the hendersonville humane society same day.
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January 2024 by Valen Humphrey
I made the mistake of not calling first when I arrived there was a few ladies standing outside I was greeted by a lady that was so rude to me while my family and poor dog was in the car the lady accused me of not wanting our family dog when the real reason was because I could no longer afford her I had spent 500 that week on her and still no answers to her health problems so I decided to give her up so she could get the help I couldn't afford and to be accused of just not wanting her was so low and believe me I let the lady know how I felt
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January 2024 by Krista Lenzo
They won’t let you walk threw and look at animals,cash in hand or not, and the lady was very rude and condescending
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November 2023 by Tom & Teri Wozniak
We were here to adopt Bently about a month ago poor guy is still there, because I was told I traveled to much and could not handle a dog that was a flight risk. This poor guy was shaking so bad until my wife picked him up and he calmed right down. As far as a flight risk this lady knows nothing about dogs We had two Beagles for 15 years (rescued them as pups). These people were also very rude from the girl who showed him to us all the way to the director who handed us an application and left us sitting there with out a thank you or a good bye. We were sitting there waiting for them to come back and the little lady ( who was the only nice person we met at this place) at the front desk came and told us they left for the day. I feel very sorry for the animals in their care if this is the way they treat potential adopters. Not worth the 1 star you have to give.
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September 2023 by Rosalie Mietzel
SPA does an amazing job carrying for rescued cats and dogs. There are volunteer opportunities and they can always use donations!
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June 2023 by Cameron Chargois
I live alone and came in to adopt a cat. The lady that greeted me was friendly and it's sad this is the best thing about the place. They assured me I would get a call back regarding the adoption, but no call was received.
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May 2023 by Greg Farmer
Place is absurd. Do not wast your time trying to adopt here. I had read the reviews and thought maybe all the bad reviews were just people with unreasonable expectations. They try to be so perfect yet they fail to see their animals are kept caged in near torturous conditions with very limited opportunity for a real life. I am 60 and have interacted and owned large breed dogs on a daily basis since I was 10 years old. Do not waste your time here.
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March 2023 by susan podas
Fabulous animal shelter. The team does a wonderful service for the pups and cats/kittens that find their temporary home there. The animals are so well taken care of and cared about. The staff makes very sure they match the right person to the right animal. Animals at Safe Place for Animals truly protected. Great job done by every team person there, you're making a difference in a life
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March 2023 by Sophie Leggett
Diana and her staff are great and deeply care about animals and their well-being. After finding a stray who was dumped in my neighborhood, Diana texted with me and got a spot for the dog as soon as she could when we were no longer able to house her. The dog didn’t do well with being in the shelter, so within a day she secured a spot for her to be fostered at a farm and got her spayed. After talking with Diana for a bit, I knew that she only had the animals’ best interest in mind and has a strict adoption process to ensure that these dogs and cats go to caring homes and don’t end up on the street or in bad situations again. It’s so important to make sure the animals are in good hands and I totally respect her entire process. She’s been so helpful and safe place for animals is a great place to go adopt from and support. These animals deserve homes the best homes.
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March 2023 by Jill Collins
We stopped to look at dogs and the workers said they weren't equipped for people to walk through. The lady my husband was speaking with kept pushing him toward a dog that was already out, being checked out by some other folks even though my husband told her that wasn't the kind of dog he wanted. He finally just left. He said he felt like they didn't really want to get their dogs adopted.
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February 2023 by Kristie H
We adopted our dog through SPA. I was a little concerned based on some of the reviews we had read but we had a great experience. They let us come visit her several times before we made our decision, and then processed our application quickly so we could bring her home. They’ve even texted us to see how she was settling in! Could not have had a better experience.
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February 2023 by Katy Miears
Horrible experience! The staff was beyond rude and unprofessional!! I can’t even imagine how anyone would even be able to complete an adoption process. They were short, curt and visibly frustrated with our presence. They treated us like we should have known their process before ever even knocking on the door. I’ve never been treated in such an unwelcoming or unprofessional way. After about 15 minutes we had to leave because it was toxic. This was sad too because for some reason they have a huge amount of dogs; however, I wouldn’t want to do business with people that can’t even smile or be kind. Even my 10 year old daughter was shocked at how “sassy” they were. Things like this break my heart. Just think of how many animals could be taken care of if someone that actually cared was running the place. If you can’t provide customer service, then don’t deal with people.
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February 2023 by Scott Bailey
I stopped by to get an application to adopt another dog with the one we have now. The staff is so friendly and nice. The facility is clean. They even do grooming there for your dog! I highly recommend this establishment!
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February 2023 by Danielle F.
I have left a very detailed account with company in the photos. I am very upset on how I was treated. Ms. Townsend was very unprofessional and try's to silence people with fear of lawsuit for slander.
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January 2023 by Wayne Hudspath
Quick and professional. They took great emergency care of our husky pup new years day. Got quick medicine and he's doing great now. Thanks team ?
