“I bought a GMC Sierra a few years back and have brought the truck in to different places because I thought the trans was going bad..... My son suggested changing the fluid. I call this place, he had me take it in and we test drove it for over 30 minutes. His honest opinion was that it was fine. He even checked the fluid and said it looked fine. I really appreciate an honest person. He could of told me anything and I would have believed him because I believed there was a problem. I would recommend him to anyone who is have tans problems just on the honesty part alone!!!!!”
“The work on our vehicle was completed before I had anticipated. Everything regarding the repair was communicated thoroughly and I was giving the opportunity to approve the work to be completed.”
“Last Friday, while driving to Murfreesboro on 109, I noticed a loud noise and a burning smell coming from my vehicle. I quickly pulled over but couldn’t identify the issue. As I continued, the noise and smell only got worse. Thankfully, I pulled into BJ’s at closing time and met Billy, who went out of his way to help me, even though they were already closed.
Billy didn’t just address the immediate issue but made sure everything was taken care of. The next day, I returned to BJ’s for new tires and routine maintenance, and they’re even working on my other vehicle now.
BJ’s has gained a customer for life with their incredible service, and I can’t thank them enough for their kindness and professionalism. Good people make all the difference!”