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December 2022 by Chris Brunt
This bank needs to get with the times and also find some people who work there that are a little more helpful. I’m not impressed
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September 2022 by kurt jahnke
They are courteous, very service oriented.
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June 2022 by Rachel Rose
My husband and I moved to Gallatin in December and needed to switch banks. Volunteer State Bank, this location specifically, absolutely went above and beyond to help us from the beginning and have been nothing less than amazing since. They let my husband come by to sign papers before they were even open since his work hours wouldn't have allowed him to otherwise. I'm so glad we chose this bank and I'd reccomend it to anyone!
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September 2021 by M F
This branch in particular is the best bank I've ever been with. After being away for many years where there wasn't a Vol State Bank, I came back recently and opened a checking and savings account. The staff is so friendly that it's like I'm going to visit family when I need to make a run to the bank. Very refreshing and unique in today's corporate run world.
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August 2021 by Kristy C.
If you are looking for a Bank with all kinds of services with very friendly and polite employees then this is the bank for you. They treat you like a human being and not just like a account number. They greeted us when we came in,had a smile on their faces,eager to help you, and were proud to be at their job. All of the employees exceeded my expectations of what a visit at a bank would be. I just went in to be added to my husband accounts that he has there. Mrs Denise Patton was a big help,very caring, and a pleasure to be around. I even received a hand written thank you note from her. They even answered their phone with a friendly voice and help the customer solved their problems. So if you want a big bank with a hometown feel then this is your bank.
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June 2021 by Slater S.
I opened a checking account about a month ago and was told I would have a debit card mailed to me and I'd have it in about two weeks. I called after three weeks and was asked if I had talked to anyone recently. I said no, and they told me that my card had just been ordered the day before, and it would be another two weeks before I received it. When I went in to close my account, they offered me a temporary card to get hold me over until the real one arrived, but that wasn't even an option when I originally opened my account.
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May 2021 by kilie hartness
Been my bank for 30 years. That being said, open 8:30 to 4 but 3:02 and the answering machine has already been flipped on
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March 2021 by Lee Allen
closed mon. & Tue. i need to cash my check thanks no help from anyone .no one will answer phone.
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August 2020 by Shawn Gregory
The Teller staff are amazing. I love these guys, they treat you like family!
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August 2020 by David Taylor Freeman
0 stars 0 stars very rude staff
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March 2020 by Molly Peco
During this terrible time of social distancing, I haven’t been able to get my hot chocolate in the lobby. But today, the sent it through the drive thru drawer! Love this bank and the excellent customer service! Murfreesboro, TN
