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September 2023 by Jonathan S.
We (my wife and I) made a FedEx pickup for some coffee. I went to pick the order up and was refused because my wife order it and we had different last names. I had the tracking number and confirmation number but they still wouldn't let me pick it up. So now I refuse to go there and refuse to use FedEx pickup. Lousy service.
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June 2023 by Justin Wooden
Hadn't been to this pharmacy in a while, forgot to get my meds from Kroger pharmacy the day before memorial day, this pharmacy was the only one open and they were able to pull my profile up and give me an emergency fill so that I didn't have to go without my meds until Kroger pharmacy opened back up. And they did this free of charge. The pharmacist was very kind!! ?
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June 2023 by Google user
Hadn't been to this pharmacy in a while, forgot to get my meds from Kroger pharmacy the day before memorial day, this pharmacy was the only one open and they were able to pull my profile up and give me an emergency fill so that I didn't have to go without my meds until Kroger pharmacy opened back up. And they did this free of charge. The pharmacist was very kind!! ?
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January 2023 by Angela W.
Extreme lack of compassion as well as professionalism. Just moved to Gallatin from out of state and needed a nearby pharmacy to fill my family medications. I was told several times by several pharmacy staff members that I could have our medications filled here without issue (some of our medications needed have been on back order)I called numerous times to check the status of the medications just to be told a different thing every single day. In the end, the "pharmacy operations manager" tells me that she is refusing to fill my medication because we have not purchased it from them in the past and that they have the right to refuse to sell medications. I have now been out of this medication for over a week thanks to the games they like to play here. My doctor even called them and spoke with them directly asking why they are refusing to fill it and they told him they have the right to refuse to fill medications without any real explanation other than that. Do NOT waste your time here if you have to take any time sensitive medications. Zero Stars.
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December 2022 by Patricia Barnes
Waited on line forever. Unfriendly personnel. Hung up,6 minutes later, when the phone wasn't answered.
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January 2022 by Kipp Shipley
We live close to this pharmacy and would love to use it, but we continue to run into issues (delayed prescriptions, unavailable to answer the phone, closed, etc). We’ve moved our primary back to the one in Hendersonville.
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December 2021 by Misty Y.
Worst Walgreens EVER!!!! I waited in the drive through for 20 mins to be Covid tested only to find out you have be in a certain lane. I explained I waited 20 and she said they had a sign. Which btw is in tiny letters that you don't notice till you get all the way to the window!!!! So stupid. They need a bigger sign and make it more visible. The lady at the window could care less that I had to drive all the way back around and wait another 20 mins.
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August 2021 by Matthew's M.
If I could leave zero stars I would. Nowhere near to closing time and they have limited staff with a manager nowhere to be found. She had to be called numerous times before she appeared from somewhere. Registers are closed early and only one person seems to be working. The manager on duty was rude. Walgreens has always been my go to but this location has put a sour taste in my mouth.
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December 2020 by Ashley H.
Got to the inside pharmacy area 10 min before they were supposed to open and waited. 10 more minutes after they were supposed to open, someone comes to tell us the pharmacist is going to be another 20 minutes. 25 minutes later...still waiting. HORRIBLE service
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September 2020 by L S.
OMG...what a terrible place. Arrived for a scheduled a flu shot and waited 4ever! The employees seem miserable and clearly hate their job...it definitely spills over into customer interactions.
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February 2020 by Colby M.
I am absolutely appalled at the pharmacist I just spoke with. I've never been talked to by a healthcare professional the way he just spoke to me. Do yourself a favor and avoid this location if possible. There are 2 other Walgreens within 3 miles.
