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September 2023 by Stephanie Martin-Street
My husband and I like this branch this is where we opened our account Priscilla was awesome and we see her when we go there. now the only issue we had was when we went we deposited my paycheck and the system put a hold on it and lucky the funds was there the next day other than that this branch is awesome
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August 2023 by Alyssa K.
Great employees and great service. this branch is just an ATM and the personal bankers can do things like open up accounts, credit cards etc. They aren't tellers, they don't have cash , but people give these amazing bankers a bad rep because people cant understand they cannot do a teller's job as a personal banker! Amazing workers. Best bank! You guys are awesome!
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June 2023 by Chad L
This location is useless as it’s just a lobby with 2 ATM, the one person here can’t help you with any banking at all. Wells Fargo is the worst bank in the area
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June 2023 by Brent M.
I've used this branch since 2022 and it is newer, clean, and secure after hours for ATM transactions. The staff has always been attentive, asking anyone in the lobby if they can be of service (even if you are just using the ATM). Whether getting a cashier's check done late in the day or ordering new checks, the staff have always done a great job (even working in tandem at one point) to make sure our needs are met.
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December 2022 by Keara Cart
Please hire employees that want to work!! I called to confirm this is an actual branch and not just an inside ATM, and after advised that I was coming in to open an account. The representative advised me that I must open it online and in the same sense confirmed he/she didn’t know much about what I wanted??!!!! So, I opened the app where it gave an option to come in to open an account while on the phone and kindly told the rep I’d just go elsewhere. This is such a shame and I’m sorry I currently have an account with WF bc of this poor service at this local branch.
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October 2022 by Oscarlitos F.
Inattentive employees, slow and completely disregards their customers. Employee told me a banker would be back in 30 minutes, after waiting an hour and a half I asked how long the wait was and they said that it would be another hour for them to finish their appointment. I wouldn't be as mad if someone would've just informed me that they wouldn't be able to see me right away but instead they chose to ignore the only person waiting in the lobby and just waste my time
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October 2022 by Sam Lux
Very unprofessional, starting with the tellers to the branch manager Rachel. We have had a business account with them for nine years! After all the glitches their system has had recently, they cannot afford to be this rude to the clients. The Gallatin location is unacceptable!
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September 2022 by Luis Ayala
Very friendly staff and cozy place.
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March 2022 by Ryan V.
Just needed to run in and get a statement. Apparently not all employees know for to do this? How do you have a job at a bank then??? Just wasted 20 minutes sitting and waiting for something that shouldn't taken 2 minutes!!
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February 2022 by Delaney M.
This is a new and very clean location! I was just passing through and was very happy to come across this Wells Fargo location seeing that it was the last one in miles. They have two ATMs that are inside and have 24 hour access and it looks like they have two teller stands for banking during weekdays.
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January 2022 by Zelda Z.
This is a very small branch, but it's great to finally have a branch in Gallatin. There are two offices inside the lobby for associates to assist customers, but there aren't any teller lines. I was a little disappointed that there aren't any tellers, but they do have two ATMs on site that can handle various needs. Associates are available M-F from 9am-5pm to assist customers, and the ATMs have 24 hour access.
