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April 2023 by Aaron E.
Booked the off-road tour for the family and was pretty disappointed. Company claims to be a medium speed trail ride but we were never allowed to leave low gear (max 7mph) on the machines. Paid the extra money for the 1000cc ATV to go just above walking speed. Not worth the $$$.
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January 2022 by Luis M.
Great people awesome equipment had a lot of fun friendly staff the owner very approachable very friendly explained everything you need to know to get started and take care of his own equipment highly recommend great prices just wish they had trail roads maps that they recommend to avoid the traffic and enjoy your time just a suggestion for next time we be back!!!
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December 2021 by Brad E.
Booked online day prior. Friendly at check in and check out. No issues had a great fun experience.
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October 2021 by Carole S.
Do not recommend that you rent from them. Broke down 40 minutes into a 10 hour rental. They told us to call if there was a problem. The belt had broken. There is no cell service in the area. Had to wave down other motorists to send help. A park ranger arrived and called in our location. Told us this happens frequently. We waited 2 1/2 hours on the side of the road for the company to bring us two machines to replace our 6 seater. Told us that they would give us 2 extra hours. How does that help when the park closes at dusk? We started out again, three hours later! Unbelievably, the second machine had trouble at the end of the day. We luckily had cell service and had to call for help AGAIN. It was getting dark, we had just seen bears, and we were stranded. Upon arrival, they complained that THEY lost money because of US. They were not concerned that our day hadn't gone as planned. Back at their store, the owner then began to again complain about his losses for the day. It cost him a belt and a clutch! And he also started down the COVID rabbit hole, calling it nothing more than the flu or a sinus infection. Seriously! They did finally refund just $120 for our misfortune. I highly recommend YOU DO NOT USE THIS COMPANY. Save your money. Save your frustration. Use your own vehicle and stay away from this place.
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September 2021 by Tyler P.
Not a good place to try to rent from. Was told "getting sketchy vibes" and "we aren't going to be able to do this". All because we wanted a 4 seater for more room instead of a 2. "Why do you need that". It doesn't matter. We would pay the extra for it.
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May 2021 by Michelle B.
My boyfriend and I rented a Razr from Mountain Life this weekend and the best time ever! The staff was amazing and so friendly like we were old friends. I even felt like I found my soul sister!!! The UTV's are top notch and run perfectly. This was by far my favorite activity of all time. I will always rent from here. The staff absolutely made the experience.... Thank you so much for an unforgettable experience!!!
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March 2021 by Joanna R.
Thank you T J. What a great day to be touring around the Smoky Mountains and ending with a moonshine tasting. Great job Mountain Life.
