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October 2023 by sidney ruth
We visit this store every time we are down here. It's so nice so many choices, it's one of the few places I can find pictures of black pugs and not just tan. Things arnt crazy priced like other places in the area
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August 2023 by Kimberly Jones
Very nice store with lots of great merchandise. We didn’t make a purchase however due to the very grumpy woman working in the afternoon on 8/5/23. I realize everyone has a bad day so we just moved on not to let the sourness spoil our time in Gatlinburg. We love puppy items so we’ll try again on another visit.
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May 2023 by Kevin & Tammy Jones
We bought the wrong size pet jersey, and we didn't know until we got home. We called the store, and they made the exchange very easy. The new size fits, and we are thrilled! Geaux Tigers - LSU!!
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May 2023 by Rutdaporn Songrob
I didn’t really see anything interesting there. Good location but everything in the store is overpriced.
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January 2023 by Emily Travis
We got the cutest pup stuff here! Lots of things to choose from. The lady was very helpful with the merchandise in the store as well as directions to an outdoor activity we wanted to do! Super sweet too!
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January 2023 by Jennifer Sellers
Decent novel pet store but the salesperson wasn’t very friendly.
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October 2022 by c suyes
I love this store. Yes it is a bit pricey but the clothes are well made. As a seamstress I am aware of the cost of materials and time. My Sophie absolutely ? loves her pj's. I live 8 hrs away but visit when I can. Some of the clothes do run a little small so I had to size up.
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October 2022 by Rae Jolie
Nice and fun little place for a quick visit when you’re in Gatlinburg. The person working there was helpful and nice. She mentioned something about mail returns for when something doesn’t fit your pet. I found a cute collar for my cat here
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September 2022 by Savannah King
The young lady at the counter was pushing her political views on us plus was trying to tell me what was and wasn’t ‘suitable’ for my kitten to wear. Also it’s primarily a place for dog clothes/accessories/toys. VERY pricey and if you try to go in the evening, they’ll randomly be closed despite the hours being listed as open till 9. It’s really not worth the time or money and the employee will make you uncomfortable.
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September 2022 by Jami Willard
Don’t go by the hours listed on here. We went there at 7ish on a Saturday and they was closed.
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August 2022 by Alysia Beck
The girl was very friendly and helped my mother in law find what she needed and assisted her in knowing how to use it.
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December 2021 by tracie ingram
We drove 2 hours to come to this store. There was a sign stating they would be back in 10 minutes. 2 hours later she comes out of a door inside the store and comes out the front door just to tell us that she wasn't opening yet. I asked her how long she was very very rude saying " I guess as long as it takes me" so went to another store came back in about an hour and a half . When we cam back she had already closed and locked the door and it was only 4:45 pm. The website says they are open til 10 pm. She came to the door and was very rude again stating that she didn't care what website says and didn't care that we waited 2 hours before. She needs to be replaced asap! I will never come here again . If I could I would rate a negative 10 stars!!
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November 2021 by Heidi Franks
Sign said be back in 10 minutes. We walked around the rest of the mall for 25 minutes. When we came back we watched a woman open the store and immediately locked it back. How can you buy anything when the store is closed?
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September 2021 by Troy R.
We come here every time that we are in Gatlinburg. We always buy things for our dogs and bring home to them. Last year we lost one of ours, so now we have started bringing our other dog with us. She loves to come in the store and look around and shop. We live 5 hours away, so it's a fairly quick trip for us and there are other things that we like to do but today we came to town just to take our Bella shopping and the store was closed. The sign said open at 10am and it was like 1:30. This isn't the first time this has happened. So I would just like to know the actual hours, I didn't see any other hours posted and it makes me mad to come down there and then it be closed and today it was raining as well and so then we just went back to our cabin. To me not a very good way to run a business.
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May 2021 by C B
Unique store for gifts for pets.
