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November 2023 by Christina Smith
Customer service was great and the vehicle was clean! They were so helpful and we look forward to renting from them again.
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September 2023 by Lindsay Miller
please take note of how you treat people. We were pleased with our jeep and the experience we had with it but however the customer service was subpar. Would like to feel like you are appreciated and not snapped at when you spend money on something.
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July 2023 by Hailey Shepherd
Very friendly and easy to work with. Took it on Cades Cove to get the most of the drive, and it helped get great pictures of the bears.
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July 2023 by The Jeep guy
We came to Gatlinburg and missed our jeep so we just had to rent one. This is the only way to explore the mountains with the top down. The only issue we had was we picked the jeep got in and then didn't know the radio didn't work until we got back to our cabin when we called to ask they said o yes that one does not work sorry. We would have chose a different jeep but had already been on our way to make another appointment. Other than that it was nice to rent a lifted jeep.
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June 2023 by Patty S
The views were great, the people here were friendly and informative. I will definitely come back and rent a jeep from here.
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June 2023 by caseys848
Their Jeeps are so well kept, service was phenomenal, and we had a blast! For what you get and the price point, it’s worth it’s weight in gold! Couldn’t have found a better place to rent from or picked a better thing to do that day!
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June 2023 by itunesm
We rented from Southland while on vacation with our family in Gatlinburg; what a great experience!!!!! The staff at Southland were so friendly, true hometown southern hospitality. Thank you Southland for helping make wonderful vacation memories for our family!
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June 2023 by B H
This is a great place to rent from. From their prices, people and products, you'll find they are the best! Shout out to Margaret...thank you for your follow up card... It meant a lot more than you know. ( We rented under my daughter Lisa)
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May 2023 by Brenda Hush
This is a great place to rent from. From their prices, people and products, you'll find they are the best! Shout out to Margaret...thank you for your follow up card... It meant a lot more than you know. ( We rented under my daughter Lisa)
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May 2023 by Holly W
Really great experience using Southland Jeep. They were super helpful and friendly. Lots a good suggestions about the places we should visit. Would rent from them again!
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May 2023 by waynewZ3648TU
Staff was super friendly. Great experience all around! My wife and I rented a jeep and drove to Pigeon Forge, Cades Cove, Clingmans Dome, Cherokee. Had a wonderful time. Zero problems. Will absolutely go back!
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May 2023 by Brenda H.
Outstanding people to deal with. They go above and beyond and want to give a special shout out and hug to Margaret who took the time to not only talk to you but care about you while she's talking to you. Great company, beautiful Jeep
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January 2023 by Jason Alexander
Not very nice. I drove here to inquire about a jeep rental for the unexpected snow storm. It was like pulling teeth to get my questions answered. He was very blunt and not very helpful and was repeating the same thing over and over again. I didn’t have a very good feeling about this place so I chose not to rent. By the way, this was the only place that had jeep rentals and there were plenty of them on his lot. All the other companies I called about were sold out. That was a red flag for me.
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November 2022 by Coral Stormont
Rented a jeep from this shady place a little over a year ago. Jeep kept overheating and stunk the entire time. I couldn't WAIT to return it and get back into my own car. When we pulled up to return the jeep, the owner came out and was EXTREMELY rude to us. I was shaking and I still think about it to this day as you can tell about my late review. There was absolutely no reason for him to berate us and I'm so lucky and glad my husband was there with me. I'm assuming he was rude to us as we were out-of-staters and he already got our money. We brought it back on time, in perfect condition, and with more gas in it than we got. But my memory of the trip is tainted by how he acted towards us. What a rotten human being. I wish I could erase the memory of his words and actions towards us.
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November 2022 by Grayson Parks
This place was great. fair price for renting such a great jeep for the week. I will be recommending this to all my texas friends. We love our jeeps, and here at southland car and jeep rental you get what you pay for! Only downfall... it made me miss my jeep.?
