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June 2023 by David Bradley
Wonderful store with old school values. My daughter got fitted for the perfect pair of boots. Owner was extremely knowledgeable and helpful and taught us more about boots than we ever knew. Would recommend this shop to anyone!
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March 2023 by Angela Shiring
I found the perfect pair of moccasins! The staff was friendly and immediately pointed out the available products. I chose a pair on clearance, and enjoyed them the same night in our rental cabin. They are soft and comfortable!They have lots of hats, boots and belts as well.
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March 2023 by Joy Morris
Excellent customer service. Prices was better than the BIG Box Stores. Selection and sizes was excellent. Had everything and more of what we went in there looking for. Will be back again.
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March 2023 by Brooke s.
What a great experience I had here! The shop owner was so so kind and helpful. She was so ready to help us find the perfect product for what we were looking for. Not overpriced! Definitely recommend checking this sweet shop out.
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March 2023 by Kasey S.
Found a great pair of Tevas for a discounted price! Always to good place to stop by while in Gatlinburg!
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January 2023 by Tiffany Chapman
This little Western Store is the most friendly around town. The gentleman went out of his way to look for some shoes I wanted. They didn't have my size so, he dug through unopened boxes of inventory to see what size they had in the type of shoe I was looking for. I appreciated that because he found a pair that I loved! Most places would just say they didn't have it and wouldn't go above and beyond. Thank you!
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December 2022 by Jory C.
Stumbled upon this boot shop while walking around Gatlinburg. Found an amazing pair of Noconas cowboy boots thanks to Larry. Super knowledgeable and friendly. Will be back soon for another pair.
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November 2022 by Allen Thompkins
I always love stopping by the Hayloft when we visit Gatlinburg, because they have quality name brand products. I really enjoyed talking with Shane (felt like visiting with an old friend) and he was super friendly and helpful. Purchased a pair of Tony Lama full quill ostrich, socks and ya gotta have a boot jack!
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November 2022 by spacedrivefilms
Great experience. I needed a pair of shoes. We just happened to find this place. Didn't even know it was there. Michael M was great . He let me try on several different pairs of shoes. He was also very informative about the shoes. Would buy from them again
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November 2022 by spacedrive
Our sales guy Michael M was great. We visited on 11-02-2022. He new his shoes. We just happened to stumble upon this place. Glad we did. Great service. Would buy from them again
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October 2022 by Jeff McBee
Stopped in with my wife just to look around, and left with a new pair of boots for each of us! Great prices, and Larry was very helpful and knowledgeable. He answered all of our questions and never pressured us into buying anything. Great experience, highly recommended!
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October 2022 by El Jefe
Stopped in with my wife just to look around, and left with a new pair of boots for each of us! Great prices, and Larry was very helpful and knowledgeable. He answered all of our questions and never pressured us into buying anything. Great experience, highly recommended!
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October 2022 by Haley Huff
Shockingly bad experience! I stopped in to buy a pair of hey dudes with my 10 year old daughter. I had the shoes in my hand walking up to the register when the lady working there looked at my daughter (a child) who had a EMPTY dole whip cup in her hand and told her she wasn’t allowed in the store with a cup. I literally thought she was joking but she preceded to point to the door. I politely put the shoes down and told her she just missed out on a $65 sale. She didn’t seem to care at all. I would have completely understood had the cup actually been full or if she would have been polite. It’s just so unfortunate!
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October 2022 by Chance Schoonover
Excellent service plenty to choose from my wife loves her boots
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September 2022 by Lorette Cale
The saleswoman (I wish I knew her name) was very knowledgable and helpful. Got us prepared for our hike at the National Park down the road. The Keen shoes she recommended have served me very well! No foot pain at all, and less knee pain than any shoe I've ever worn! I also recommend the smart wool socks.
