AutoZone on W Farmington Rd in Germantown, TN, is a top destination for auto parts, offering both new and remanufactured items, maintenance products, and car accessories. Customers consistently praise the outstanding customer service provided by the staff, particularly highlighting employees like Jeb, Mr. Eric, Marcus, and Adrian. Many reviews mention how these team members went above and beyond to assist customers, especially during difficult situations, such as car troubles while traveling. Shoppers appreciate the quick and efficient service for tasks like battery replacements and headlight bulb purchases. The knowledgeable and friendly staff create a welcoming atmosphere, making customers feel valued and eager to return. Overall, AutoZone in Germantown is recognized for its exceptional service and commitment to helping customers get back on the road.
Purchased a battery today and had it installed by Dave at 7730 Poplar Ave, Germantown, TN. After having a bad day which was made worse because my car wouldn’t start he made it absolutely better. He was professional, knowledgeable, extremely kind and funny! Not only did he help me with my car battery his wonderful personality... read full comment
June 2024
They could not test my alternator and the clerk was indifferent.
May 2024
First off, major shoutout to Marcus and Adrian! They were both very professional and had awesome customer service. Got me a new battery replaced and in/out in no time. Thank you both for help. Highly satisfied!!
