Bicycle Shops near Germantown, TN

“These people really know how to treat customers!!! Couldn't help me in some ways, through no fault of their own. They even gave me an extra piece that they didn't need & I did. That is going above & beyond & I for one certainly appreciate it!”

“Super high quality bikes coupled with knowledgeable welcoming staff makes this a go to place to purchase a quality bike, get questions answered and service provided.”

“These guys are top notch! I bought a bike from Los Angeles because it’s a hard bike to find and they had one. So I took a chance without having done a test ride. The communication was great!! And Lynn’s assessment of the bike and how it compares to what I was currently using was 100% on the mark! The bike packing was great!
Secondly, when I found some damage they replaced the part no questions! Even though come to discover it was a UPS issue! The customer service is amazing! I only wish I was local because this would hands down be my shop! Thanks Lynn and Will!”

“The team at Bikes Plus Collierville took my bike in on short notice, and re-tensioned the spokes. My bike rides great again. Thanks for the help, and working me into the schedule so I can train for a ride that is coming up soon. I really appreciate it!”

“Been coming to this location off and on for years. Have purchased bike equipment, like lights, seats, etc. I've purchased ski apparel and regular apparel at the place next door. I also purchased a roof rack for my vehicle at the gear place next to the bike shop. Brandon (the tall guy with the dreads) was very helpful getting me set up with the right one and i also had it installed here. He was very patient in helping me figure out if i could keep and use my rack system when i trade vehicles.”

“Mel really helped me out big time, getting a somewhat uncommon bike rack in store within 24 hours. He assembled it and helped me out with the full operational run down before getting it mounted on my hitch when I picked it up. Fantastic customer service!”

“This is about to sound so sponsored... Every employee here deserves a smooch on the mouth. For YEARS, I had an issue with my ebike chain falling off, and it just got worse over time despite several desperate attempts to self-diagnose. I love my bike but nearly gave up on it after failed at-home repair attempts and a bad experience with a different shop that charged me an arm and leg for a new derailer and it didn't help at all. I thought my bike might actually be totaled, but word of mouth brought me to AAB and I decided it would be my last resort. David was so transparent and voiced skepticism at first, but said "you won't pay anything until we fix it." The vibes were immediately better and I trusted they weren't going to rip me off. After a few days, they completely resolved the issue (and tossed in xtra upgrades!) for less than HALF what the other shop charged me. I thought I was being punked when I was told the price. I was ready to give them my firstborn for everything they did. My only regret is that I didn't go to AAB first. In the days my bike was in repair, David stayed in communication, educated me on the issue, test rode the bike, and now... I'm on Day 5 of riding rough around the metro and my chain hasn't fallen off once. YAY!! I'm so glad I've found a shop I can trust.”

“I came on last Saturday to have them look at my son’s bersey tricycle which we opened brand new out the box. It was a gift from family. It is not a normal bike as it is a tricycle that is like a stroller. The front wheel handle bar and the handle bar in the back where the parent will control as well wouldn’t work and no matter how many times we thought we could fix it, it never worked. So going into them, Nick promptly came outside and worked on it for about 20 minutes after deciding to take it in to work on. Rachel got my information and I went to my car. Within 5 minutes, I was waived to come back in. Nick had fixed my baby’s bike. I was so happy. They had great customer service and were super helpful. Thank you Nick and thank your Rachel!”