“The store was very clean and well organized. Numerous options to choose from. They had a kids section and wanted to find our daughter a bike. The gentlemen helped me with a chart showing the height recommended for her. He also explained the trade-in program. This is great as little kids grow so quickly. Plus Trek is an excellent quality bike. We also got the bike registered to us, had all paperwork explained, and he even put the little tassels on (I know you literally just push them in the handlebars) but he still took the time to do it. I paid for everything, went to lunch and came back and it was there. It was nice because her little pink bike (daughter is 2.5yrs) was in the full bike rake. Meaning they didn’t just think of it as some little kid bike and not caring. This store was great!”
“I recently purchased a Cannondale bike from this shop. Gavin was my salesman and ongoing advisor. He’s been wonderful. I had a terrible experience from another shop in the Binghamton area - they would not return calls or even bother to take the time to answer my questions, despite their top reviews. I chose Outdoor Inc Bike Shop because of their service and just good customer service. I am sure the other place has experts. What’s the point if they wouldn’t return calls. Gavin has helped me tweak my bike following the first 100 miles. I highly recommend this store, and their friendly service. I guess there is a reason their company has been around since the 70’s. Other places just change their names when business slows down. Thank you!”
“Mel really helped me out big time, getting a somewhat uncommon bike rack in store within 24 hours. He assembled it and helped me out with the full operational run down before getting it mounted on my hitch when I picked it up. Fantastic customer service!”
“I cannot recommend All About Bikes highly enough. David worked on my 3T, which is a relatively obscure bike, and he absolutely nailed it. I had long-standing drivetrain and shifting problems that I have been struggling with for years, despite prior attempts elsewhere. David immediately understood the platform, diagnosed the issues correctly, and fixed everything with precision.
The bike now shifts cleanly and flawlessly across the entire range, and it honestly feels better than it ever has. This was not a quick or superficial adjustment—this was expert-level mechanical knowledge applied thoughtfully to a non-standard setup.
Huge shout-out to All About Bikes and especially to David. If you have a high-end, unusual, or finicky bike and want it done right the first time, this is the shop.”
“Great store. Fully stocked with a variety of bikes for your leisure or activity.
Staff is very helpful in choosing out the right size bike. No pressure at all”