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September 2025 by Ashley Sylvester
Love 5 below. It’s just the headphones never last over 2 weeks!!
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June 2025 by Bia
Felt discriminated there, my 2 year old opened a 10 cent candy in front of a worker and I was obviously going to the front to go pay for it and the rest of my items as she saw. But she says loudly to the other worker to watch us closely and tells him to scan our items for us and count every piece of candy like we’re stealers or something. Then checked everyone else in my family literally too as if we all opened that little 10 cent candy. While everyone else they didn’t care about. Didn’t even get a hi or a nice greeting. It felt like we were being accused of stealing. It was rude. And I don’t usually write reviews unless it’s a rude experience.
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May 2025 by whackrapperlocator
Not sure how they have any positive reviews unless they’re burner accounts. The employees there are very unpleasant. They don’t greet you, ask if you need assistance or even look your way. This is coming from someone who has taken his kids there multiple times. Will never go back.
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January 2025 by P W
This is my first time visiting 5 below store in Collierville, Tn. They have so many nice things here, I will visit here again. I was just looking today, but next time when am financially stable and more income; I will buy some of their creative indeals and beautiful accessories. They have so many things for gift bags, dogs, make - up, children, job badge holders, cellphones, and cartoon socks. So enjoy just don't buy up everything, leave me some so when am financially stable with more income; I'll have something to purchase. Enjoy Big Spender, so get the moving and of scooting it's going to be a busy day!!
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January 2025 by Christopher Paul
Surprisingly, I was extremely impressed with five below. Purchase a number of items that I did not expect there.
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October 2024 by Joanna C
Overcrowded too much merchandise lingering the aisles
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September 2024 by john guillory
Excellent customer service
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September 2024 by Adam Davis (Adam Q Davis)
My fiancé attended at 545pm CST on 8/7. The store was somewhat hit and miss with some stock items, but the biggest issue was the bad service. The person there with 'big hair' was was so inconvenienced to assist with any questions. Arms folded when approached. Many questions didnt even get a 'yes' or 'no', just a nod and walk in a direction. We were supposed to knw that she was leading us to something. when checking out. ther was no eye contact, conversation, smile. when it was time to pay, the attendant just walked away when it was time for payment since that was the last interaction needed. No place of business should have this kind of customer service. and no customer should have to be treated like that.
Just dont have an higher expectation when shopping in Germantown.
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August 2024 by patty leslie
Not Much to choose from. Just a junk store in this area. In other big cities it's merchandise is superb.
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August 2024 by Me Hentz
Easier route
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July 2024 by Carl Lindley
A bunch of stuff that you don't need.
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April 2024 by John Moore
I love the store it's a great value. But, the Germantown store has a punctuality issue. People were standing at the door at 10:00, at 10:30 the employee responsible for opening the cashier finally showed up and proceeded to have a smoke before going inside. The store Finally let customers in at 10:45. Not a good look!
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April 2024 by Lisa Griffin
Love it
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April 2024 by Shernic Hamilton
The store was nice and clean but cashier very nasty attitude I don't like to spend money where I'm mistreated I was there @ 8:20 3/22/2024
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March 2024 by BC Randle
This is a good store and it is pretty well kept too! I did see a few things out of place, but that's not the staff's fault. The only reason I'm giving 4 stars is because the cashier made no interaction at all.
