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October 2023 by R G
We have worked with these guys twice now and had extremely good experiences. It is rare to find good hometown service in a city as large as Memphis, but these folks are great!
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October 2023 by Tracy Mitchell Marquez
Extremely honest and helpful. Always answer questions even if they cannot do the work.
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May 2023 by Grace U.
Several times i get a warning in my car that the tires are low. I just stop in and they get me fixed up. Recently i had a puncture due to being around construction- they found out where it was & patched me right up!!!
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May 2023 by Caylin
Had a nail go through my tire and had to get it fixed ASAP before work the next day. They were able to fit me in at the very end of the day and get the tire plugged, check all my tire pressure, and put the tire back on in under 15 minutes. Very professional and much cheaper than what I was expecting to pay. Will definitely return if I have any other issues with my car.Service: Tires
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May 2023 by Mary Buchanan
There’s nothing like the added peace of mind that only a great mechanic can provide, and my family has always been able to rely on David Jones, Sr. & Dave Jr. or any of the fine gentlemen thar work there. Since 1982, when David Jones, Sr. and Dave Jr. opened their business, and they were always able to help with either my mothers car or my car with anything from routine maintenance to major repairs. In the event it is not a service they provide, (such as a tire alignment) they will only recommend the type of businesses that offer the same superior service at affordable prices that they give their customers.Services: Electrical repair
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April 2023 by Tory Bennett
I was picking up my U-Haul rental at Jones Auto Repair, and I had the best experience with U-Haul I have ever had. The owner helped me save money and had my 26’ truck ready to go on 5 minutes. I would highly recommend these guys for any U-Haul rental.
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April 2023 by Hank M.
I've had two great experiences here. both times on my scheduled day the shop has had my vehicles diagnosed and ready to go the day of (fortunately the parts were on hand). Communication was great and no surprises at the register.honest/competent/reasonable. Highly recommend.
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April 2023 by Chris M.
Great folks at Jones Auto repair. There is a reason they have been around so long and stay so busy.
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April 2023 by Mark W.
They provide the service that used to be provided by service stations. They are a fantastic asset to the community! You can by gas anywhere, but no one else provides the service!
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February 2023 by Tanya Wood
OK so I go out to my car of course battery’ is dead. I have it towed over to Jones’s auto repair on Poplar in Germantown. They’re amazing they fix me up in no time get me on my way. They are smiling. They are amazing. They know everything if you need your car fixed if you need an oil change whatever you need these guys know everything they’re like the ninja of auto repairs. I just wanted to give you guys a shout out and say thank you so much for everything you did for me that day, thank you I love you guys
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February 2023 by Alyssa Hennig
10/10. These guys are great, knowledgeable, and go above and beyond. Most of all they are trustworthy.Service: General repairs & maintenance
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November 2022 by Greg Rogers
Rented a U-Haul trailer to move a large sofa. No repair or service needed to my Jeep …but Mike and the owner … both I met and had some meaningful conversation with… they are solid, straight up good and kind people. They’ve been in that space for 50 years.
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November 2022 by Laura Deskin
The team at Jones Auto Repair does great work, and is really professional & friendly. They offer a wide range of services.Service: Electrical
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November 2022 by eric christopherson
Fair and honest. I've used them for service on multiple cars. Recently I had a problem with my cooling system. They made the repair, but within a few days the problem returned. They made the additional repair at no charge (just a small charge for the part). Would highly recommend.
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November 2022 by Leann Olsen
The service and attitude of the employees at Jones auto is despicable. They do not maintain their u-haul vehicles. We rented a 17 foot u-haul from Jones Auto to take furniture to Clarksville, TN from Memphis. When we got to Clarksville the engine light came on in the truck. When this happened the brakes went out and the steering would not work. We called Jones and they refused to offer any assistance. We managed to get the vehicle to the U-haul location in Clarksville. The service tech there found a broken belt on the vehicle. The U-Haul vehicle we had rented had not been maintained and Jones refused to take any responsibility for it. We could have been killed if the brakes had gone out on a highway or busy road. I would not recommend renting a U-Haul from this location.